Dear All,There r 2 cases here in the post. One of my friend who has a phone connection wants a broadband and the bsnl (contractor) people say its a high voltage line and have asked him first to go to the exchange and ask the exchange people to reduce the voltage without which a broadband connection is not possible. My friend's neighbour has a bsnl phone and a broadband connection but his connection is not high voltage. So guys what is a high voltage line? Where does he complain other than the exchange if things don't move. Now my case. I have shifted to a new place and i also want a bsnl phone and a broadband connection. Mine the bsnl contractor says is a faulty line. So in my case i won't get a phone let alone a bb connection. My neighbor is using a bb connection which just the other side of the wall and all day long he teases me. Again if things don't move at the exchange level where do i complain?RegardsSid.