Tata Photon Plus problem - speed 150 kbs only

PranavP

Newbie
[OP]
Feb 18, 2012
3
0
I have recently purchased Tata Photon Plus USB data card. It claims to have the speed upto 3.1 mbps but the speed i am getting is only 20kbps. Its just frustrating and nothing else. The technical reason they gave is that my area of living is not covered under HSIA network and i wont be able to get speed more than 150 KBPS. I am paying bill for PHOTON PLUS where as getting speed of PHOTON whiz...!!!!!!!!!!!!!!!!Can anybody please let me know where to approach for this problem. They refuse to solve it!!!
 

PranavP

Newbie
[OP]
Feb 18, 2012
3
0
Their ahmedabad coverage map is : http://photon.tatadocomo.com/images/map/Ahmedabad.jpg (if the map makes sense to you)

fix your kbps and kBps values first

Thanks a lot Akash for pointing my mistake in kbps speed. Actually browsing speed comes to 150 kbps where as download speed does not exceed 20 kbps at all... However, I belong to adalaj which is a little town near Ahmedabad and Gandhinagar.
 


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