Caller tune scam of MTS.

[Bobbyguitarist]

My sister is haggling me to do something from one month bcoz apparently she's getting callers tunes activated on her MTS cdma phone automatically since last 3months.

She called CC and they deactivated it and after 10~20 days when she recharged her number, immediately she got a message saying caller tune activated and 15rs gone!

I called CC and asked WTF? ..CC executive said ..your number is inactive since last 30 days ans no caller tune is activated!!


​nice scam you've going on here MTS!

 

[IndianMascot]

And we think these foreign player are bringing competition in Indian Market. Bash them up & down on their Social Media Page.

 

[MTS CustomerService India]

My sister is haggling me to do something from one month bcoz apparently she's getting callers tunes activated on her MTS cdma phone automatically since last 3months.

She called CC and they deactivated it and after 10~20 days when she recharged her number, immediately she got a message saying caller tune activated and 15rs gone!

I called CC and asked WTF? ..CC executive said ..your number is inactive since last 30 days ans no caller tune is activated!!


​nice scam you've going on here MTS!

We regret the inconvenience caused. Please specify your Name and Contact number so that we can contact you to resolve your issue.

 

[Deleted member 7160]

Another BOT on the forum!

 

[Jok3r]

yup a lot of ppl in calcutta who use MTS are facing the same problem including my mom. She had tried to deactivate it with CC but it was back on again and money deducted. Most of my friends who were using MTS are now thinking to move to another provider. Told my mom to finish her balance and then shift to vodafone or airtel. MTS broadband service is already pathetic and now so is their mobile service

 

[raj2007]

give a MNP request and maybe it wont happen anymore. I did with uninor and succeeded. try ur luck

 

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[MTS CustomerService India]

My sister is haggling me to do something from one month bcoz apparently she's getting callers tunes activated on her MTS cdma phone automatically since last 3months.

She called CC and they deactivated it and after 10~20 days when she recharged her number, immediately she got a message saying caller tune activated and 15rs gone!

I called CC and asked WTF? ..CC executive said ..your number is inactive since last 30 days ans no caller tune is activated!!


​nice scam you've going on here MTS!
We value your concern. To assist you effectively, we would need your Name and Contact number to discuss the concern and provide a resolution.

 

[MAX 24]

Actually it happen it with me twice but it was free of coast. It was for 3 days & if I dont want continue they gave me number for deactivate the service. I did it once & now I will again.

 

[MTS CustomerService India]

Actually it happen it with me twice but it was free of coast. It was for 3 days & if I dont want continue they gave me number for deactivate the service. I did it once & now I will again.
Hi MAX 24,
We regret the inconvenience caused. Please specify your Name and Contact number so that we can contact you to resolve your issue.

 

[MAX 24]

MCSI dont have any objection. But this time they didnt gave any no for cancel dialer tone for deactivate. I also afraid that they activate dialer tone without my permission but after few days they sms me to confirm if I want deactivate the dialer tone.

 

[Bobbyguitarist]

We regret the inconvenience caused. Please specify your Name and Contact number so that we can contact you to resolve your issue.

no. i will not post my name and number on public forum. Already dealing with enough spam.

 

[MTS CustomerService India]

Hi MAX 24,
We regret the inconvenience caused. Please specify your Name and Contact number so that we can contact you to resolve your issue.
We value your concern. To assist you effectively, we would need your Name and Contact number to discuss the concern and provide a resolution.

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no. i will not post my name and number on public forum. Already dealing with enough spam.

We understand that you do not want to share your contact number in a public forum. We would appreciate if you could share these details in an email to us on indiamtscustomerservice@gmail.com

 

[MTS CustomerService India]

Hi MAX 24,
We regret the inconvenience caused. Please specify your Name and Contact number so that we can contact you to resolve your issue.
Hi MAx,
We value your concern. To assist you effectively, we would need your Name and Contact number to discuss the concern and provide a resolution.

 

[IndianMascot]

no. i will not post my name and number on public forum. Already dealing with enough spam.


Give a try to them by sharing your details in PM. Let's see if they are effective or had joined forum just for spamming .

 

[Jok3r]

give a MNP request and maybe it wont happen anymore.

thanks raj that seemed to work !! 🙂 they even refunded the amt back to my mom