How is 1&1 Broadband Service in Thane? 4Mbps Unlimited 2,000 a Month OR 8,999 a Year

rajanmehta

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[OP]
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May 27, 2009
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Mumbai
Received their NEW plan details launched on 26th Jan. Looks interesting. Time to junk Airtel now?

They claim to have fiber backbone and multiple ISP Options >> 1&1Broadband Internet- Thane?s High Speed Internet,Broadband,Unlimited Downloads,Lease Line,Internet ISP providers.

Any actual user here having their services? How is sustained speed v/s promised, reliability etc?
 

audioslave

What?
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Jul 9, 2011
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Received their NEW plan details launched on 26th Jan. Looks interesting. Time to junk Airtel now?

They Seem to offer Internet Via FTTB. same as Beam. So you can try it. Annual Prices are quite good but without knowing Much about a ISP Monthly will be best option.

how many new isps will come up??

It is a Welcome. I am Expecting More Isp's to launch = More Competition = Decrease in Internet cost. :thumbup:
 


ashish

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Jul 21, 2011
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i have been using it since last 4months. didn't knew abt the new plans. in the old plan the cost was just double.speed is pretty consistent. only thing bad is customer service. they simply don't know,how to talk to the customer. if the net is down, you ask them, what's the problem, when it will get solved etc. they will reply in the rudest manner and simply bang the phone. if you call them again, they tell you in the rudest way possible to disconnect the service as you are not doing any favor to them. there is no chain of command, no email to complain, no kind of grievance redressal service.i have personally experienced this behavior and many of my friends too have face the same problem.
 

ashish

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from this year, i am facing it on a daily basis approx 30 mins daily. i anticipate it will be more in the summer,when the load shedding starts,as they don't have power backups.the price decrease was bound to happen as fivenet will offering all over thane from feb end. currently it is in limited areas only, they are in the process of laying fiber currently. their plan is unbeatable @ 10,000 yearly (exc ST) @ 10 Mbit plus they offer dc ++.if you want,you can go for the monthly option till fivenet comes.
 


ashish

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Jul 21, 2011
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Yup. but 30 minutes is after i haggle them with my calls. Once i tested them without a call, the outage went for 3 hrs. So if one can deal with them on almost daily basis, then it's good.
 

rajanmehta

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[OP]
Regulars
May 27, 2009
307
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Mumbai
Fivenet is certainly better VFM but i don't think it will come to my place anytime soon because of Cable Operator Monopoly. My old cable service provider was bought over by 1&1Broadband, so we can now get their service. Unless Fivenet will have some sort of arrangement with them, it won't be allowed in the complex. Currently 1&1 Broadband says that it has Honesty Net Solution as backend ISP. I was talking to one of their guys and he told off the record that they will provide plans from ISP who will give them better share, suggesting that they may be making more money with Honesty. Why would they allow Fivenet and let their revenue take a hit with lower priced plans?