Sify Improves? maybe

[gauravtyagi]

Hi pplI am quite happy to inform that Sify does compensate its customers .... I had a lot of disconnection problems as i had earlier stated .......complained to sify for a whole month from customer care to team leaders... even slammed the phone once on a team leader...Finally things started moving ... they rectified my problems .. they were even ready to send a technician to my house at 2am in the night to solve the night dc probs... every morning 6:00am i used to get a call from them ... so finally everything was all right and i was compensated with a 64kbps pack for 2 weeks ....So the Moral of the story is....things work with sify but u really have to get to the team leaders to get the job done ... the cust. care is total sh*t..Sending emails to Multiple Team leaders helps.....So that is what everyone should do... directly write to Team Leaders..... 🙂Also something i forgot to do .... Thankx a lot to bhaskar for his hard work

 

[Sushubh]

i got compensated for 20 days disconnection in a month in the form of 2 free packages of 1 week each. they forgot to mention they had a download capacities of 100 megs each. i finished them off in 6 hours. thank you so much for that 'special previledge'. 🙂

 

[gauravtyagi]

u mean to say that the pack that i have now has a 100mb of total limit.... sh*t man ....this s*cks

 

[Sushubh]

i did not say that. i said the compensatory packages i got had those limits. times might have changed.

 

[gauravtyagi]

well it's still working .... i have downloaded more than 100mb .... its 11am and i am gtting 7Kbps ... so i guess its ok

 

[gauravtyagi]

Its been whole 24hrs now and the pack is still running fine ... its giving 5Kbps durig the day and 7.5Kbps at night .... So i think there is no 100mb total limit ... 🙂

 

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[ujjwal]

^^^ I have noticed the EXACT same on my 48kbps connection, seems the limits are indeed gone 🙂

 

[inetbum]

Wow, sounds cool.But I hope the speed reduction penalty hasn't been replaced by reduction in our package validity period as is the case with the new 128 kbps unlimited packages.

 

[ultra vires]

nah no need to be happy as of yet , i hav bumped into speed limit , it isnt gone yet :angry: adn i dont belive that those idiots r evr gonna remove those limits, im gonna take 256kbps pack next mnth can anybody give us a review here.frm what one of my frnds told he didnt bump into any speed or data limits for the 2 days he used.Wuld like to get more reviews frm u guys.

 

[coolbuddy_79]

well, they do give u trial (compensatory) packs, but they differ from person to person, like poles...in my case, i did get a trial pack of one week, but that worked just for 1 day (i worked for around 3 hrs, after that my normal 9-9 pack started so logged off)...after that very single day i cudn't log on anymore and after talking to the CC guys, they say it was valid for one week!! now it seems i need to give them a good bashing (the TLs) and see if anything works...u never know what's in store for u, it's SIFY after all!!! 🙄