UTstar WA3002-g1 strange problem

  • Thread starter Thread starter dheervijay
  • Start date Start date
  • Replies Replies 9
  • Views Views 4,366

dheervijay

Newbie
Messages
9
Location
NA
[h=3]I am having bsnl utstarcom WA3002-g1 modem and i am facing a strange problem with wifi connectivity[/h]
When i connect two laptops with wifi its stops working and then i have to turnoff the modem and again start then it works perfectly
& sometimes it automatically stops working then also i have to turnoff the modem and start it again

Please let me know if i need to update the firmware or any setting i have to do so that such problem doesn't occur often
 
[TABLE="class: tabdata, width: 760, align: center"]
[TR]
[TD="width: 80, align: center"]Downstream[/TD]
[TD="width: 80, align: center"]Upstream[/TD]
[TD="width: 280"] [/TD]
[/TR]
[TR]
[TD="class: light-orange, bgcolor: #E7E7E7"][/TD]
[TD="class: light-orange, bgcolor: #E7E7E7"][/TD]
[TD]SNR Margin
[/TD]
[TD]:
[/TD]
[TD="width: 80, align: center"]41.0[/TD]
[TD="width: 80, align: center"]19.0[/TD]
[TD]db[/TD]
[/TR]
[TR]
[TD="class: light-orange, bgcolor: #E7E7E7"][/TD]
[TD="class: light-orange, bgcolor: #E7E7E7"][/TD]
[TD]Line Attenuation
[/TD]
[TD]:
[/TD]
[TD="width: 80, align: center"]29.0[/TD]
[TD="width: 80, align: center"]12.0[/TD]
[TD="width: 280"]db[/TD]
[/TR]
[TR]
[TD="class: light-orange, bgcolor: #E7E7E7"][/TD]
[TD="class: light-orange, bgcolor: #E7E7E7"][/TD]
[TD]Data Rate
[/TD]
[TD]:
[/TD]
[TD="width: 80, align: center"]2048[/TD]
[TD="width: 80, align: center"]512[/TD]
[TD="width: 280"]kbps
[/TD]
[/TR]
[/TABLE]


I have changed the mode to G.DMT
& I am using windows 7
 
If problem still persists:TEST:in one laptop install application "Connectify" to make it an AP for the 2nd laptop. and any other laptops.Laptop1. to be connected in LAN mode.This model has the most simple Wireless ( single page) settings.post the Firmware version appearing on top. SNR/ATTN data OK. Hope SNR improved and in wifi you get more bars.
 
Here is new snr margins after
[TABLE="class: tabdata, width: 760, align: center"]
[TR]
[TD="width: 80, align: center"]Downstream[/TD]
[TD="width: 80, align: center"]Upstream[/TD]
[TD="width: 280"] [/TD]
[/TR]
[TR]
[TD="class: light-orange, bgcolor: #E7E7E7"][/TD]
[TD="class: light-orange, bgcolor: #E7E7E7"][/TD]
[TD]SNR Margin
[/TD]
[TD]:
[/TD]
[TD="width: 80, align: center"]43.9[/TD]
[TD="width: 80, align: center"]20.7[/TD]
[TD]db[/TD]
[/TR]
[TR]
[TD="class: light-orange, bgcolor: #E7E7E7"][/TD]
[TD="class: light-orange, bgcolor: #E7E7E7"][/TD]
[TD]Line Attenuation
[/TD]
[TD]:
[/TD]
[TD="width: 80, align: center"]24.0[/TD]
[TD="width: 80, align: center"]15.3[/TD]
[TD="width: 280"]db[/TD]
[/TR]
[TR]
[TD="class: light-orange, bgcolor: #E7E7E7"][/TD]
[TD="class: light-orange, bgcolor: #E7E7E7"][/TD]
[TD]Data Rate
[/TD]
[TD]:
[/TD]
[TD="width: 80, align: center"]2048[/TD]
[TD="width: 80, align: center"]511[/TD]
[TD="width: 280"]kbps[/TD]
[/TR]
[TR]
[TD="class: light-orange, bgcolor: #E7E7E7"][/TD]
[TD="class: light-orange, bgcolor: #E7E7E7"][/TD]
[TD="width: 150"] [/TD]
[TD="width: 10"] [/TD]
[TD="colspan: 3"]

[/TD]
[/TR]
[/TABLE]


Problem still continued net getting automatically disconnected not frequently but every day .

I have to switch the modem off and then works perfectly

Any firmware or full setting.??? I am in Jaipur Rajasthan . So does setting differ here as I find online ...??
does i have to put tcp /ip in wi -fi adapter ??
I am using Windows 7 & also using it in my mobile xperia ray

Please let me know what is the solution to this ...
 
1.
Please copy/paste data for LAN /WLAN ipconfig /all
Delete all Tunnel data.
2.
In Windows 7 : You can go to "DIAGNOSE" mode, when Internet disconnects.
Click the wifi icon is Taskbar Status Network settings page On top NO INTERNET
select Diagnose.
Error message ?

3.
You can try GoogleDNS 8.8.8.8 and 8.8.4.4 in both cards.

4.
Try automatic update by Windows 7 for the WLAN card drivers.
5.
In modem/router , select Channel 11 . Full power mode.
Locate the router at a higher height, preferably "Line of sight" (Radiation Pattern Figure 0 360 degrees).
mode . Near a Window. ( Meaning the ~~~ waves do not meet walls/doors etc. and get attenuated..)
or
Keep the antenna parallel to ground and rotate for max signals pattern Figure 8 say max N/S weak E/W
6
In Windows 7 the LAN cable rj45 can be kept connected, even in WIFI mode.
Not necessary to remove it.
7.
Confirm whether the Antenna can be detached to add a 5 dBi antenna.
Feedback item wise. SNR/ATTN data Ok.
 


Error win 7
res://sdiageng.dll/print.png
[TABLE="class: info"]
[TR]
[TD="class: heading"]Windows Network Diagnostics
[/TD]
[TD="align: right"]Publisher details[/TD]
[/TR]
[/TABLE]

[TABLE="class: info block"]
[TR]
[TD="class: title, colspan: 3"]Issues found[/TD]
[/TR]
[TR]
[TD]"Wireless Network Connection" doesn't have a valid IP configuration
"Wireless Network Connection" doesn't have a valid IP configuration

[/TD]
[TD="width: 90"]Not fixed
[/TD]
[TD="width: 20"]res://sdiageng.dll/error.png[/TD]
[/TR]
[TR]
[TD="colspan: 4, align: right"][TABLE="width: 97%"]
[TR]
[TD]Investigate router or broadband modem issues
[/TD]
[TD="width: 110, colspan: 2"]Failed

[/TD]
[/TR]
[TR]
[TD]Reset the "Wireless Network Connection" adapter
[/TD]
[TD="width: 110, colspan: 2"]Completed

[/TD]
[/TR]
[/TABLE]
[/TD]
[/TR]
[/TABLE]
[TABLE="class: info"]
[TR]
[TD="class: heading"]Issues found
[/TD]
[TD="align: right"]Detection details[/TD]
[/TR]
[/TABLE]

[TABLE="class: info"]
[TR]
[TD][TABLE="class: info"]
[TR]
[TD="width: 20"]6
[/TD]
[TD="class: title"]"Wireless Network Connection" doesn't have a valid IP configuration[/TD]
[TD]Not fixed
[/TD]
[TD]res://sdiageng.dll/error.png[/TD]
[/TR]
[/TABLE]
[/TD]
[/TR]
[TR]
[TD="class: content"]
[/TD]
[/TR]
[TR]
[TD="class: content"][TABLE="class: info"]
[TR]
[TD="class: title"][TABLE="class: info"]
[TR]
[TD="class: title"]Investigate router or broadband modem issues[/TD]
[TD="width: 110"]Failed
[/TD]
[/TR]
[/TABLE]
[/TD]
[/TR]
[TR]
[TD]If you're connected to a hotspot or domain network, contact the network administrator. Otherwise: 1. Unplug or turn off the device. 2. After all the lights on the device are off, wait at least 10 seconds. 3. Turn the device on or plug it back into the power outlet. To restart a router or modem that has a built-in battery, press and quickly release the Reset button.
[/TD]
[/TR]
[/TABLE]
[TABLE="class: info"]
[TR]
[TD="class: title"][TABLE="class: info"]
[TR]
[TD="class: title"]Reset the "Wireless Network Connection" adapter[/TD]
[TD="width: 110"]Completed
[/TD]
[/TR]
[/TABLE]
[/TD]
[/TR]
[TR]
[TD]This can sometimes resolve an intermittent problem.
[/TD]
[/TR]
[TR]
[TD][TABLE="class: info"]
[TR]
[TD]res://sdiageng.dll/info.png
Network Diagnostics Log
[/TD]
[/TR]
[TR]
[TD][TABLE="class: info"]
[TR]
[TH]File Name: [/TH]
[TD="class: b1"]3E429F5D-1557-4CD9-8870-FAEC4851F8A4.Repair.Admin.1.etl[/TD]
[/TR]
[/TABLE]
[/TD]
[/TR]
[/TABLE]
[/TD]
[/TR]
[/TABLE]

[/TD]
[/TR]
[/TABLE]

[TABLE="class: info"]
[TR]
[TD="class: heading"]Detection details
[/TD]
[TD="align: right"]res://sdiageng.dll/collapse.png
[/TD]
[/TR]
[/TABLE]

[TABLE="class: info"]
[TR]
[TD]res://sdiageng.dll/info.png
Diagnostics Information (Network Adapter)
[/TD]
[/TR]
[TR]
[TD][TABLE="class: info"]
[TR]
[TD]
Details about network adapter diagnosis: Network adapter Wireless Network Connection driver information: Description . . . . . . . . . . : Intel(R) WiFi Link 5100 AGN Manufacturer . . . . . . . . . : Intel Corporation Provider . . . . . . . . . . . : Microsoft Version . . . . . . . . . . . : 12.4.1.4 Inf File Name . . . . . . . . . : C:\Windows\INF\netw5v32.inf Inf File Date . . . . . . . . . : Monday, July 13, 2009 8:46:31 PM Section Name . . . . . . . . . : Install_MPCIEX_GEN_5100_AGN_1x2_MC_VISTA_MOW2 Hardware ID . . . . . . . . . . : pci\ven_8086&dev_4232&subsys_12018086 Instance Status Flags . . . . . : 0x180200a Device Manager Status Code . . : 0 IfType . . . . . . . . . . . . : 71 Physical Media Type . . . . . . : 9[/TD]
[/TR]
[/TABLE]
[/TD]
[/TR]
[/TABLE]
[TABLE="class: info"]
[TR]
[TD]res://sdiageng.dll/info.png
Diagnostics Information (Wireless Connectivity)
[/TD]
[/TR]
[TR]
[TD][TABLE="class: info"]
[TR]
[TD]
Details about wireless connectivity diagnosis: Information for connection being diagnosed Interface GUID: 7734ddd6-c189-48f7-9f65-993583dc7751 Interface name: Intel(R) WiFi Link 5100 AGN Interface type: Native WiFiConnection incident diagnosed Auto Configuration ID: 2 Connection ID: 2Connection status summary Connection started at: 2011-12-19 09:10:50-167 Profile match: Success Pre-Association: Success Association: Success Security and Authentication: SuccessList of visible access point(s): 1 item(s) total, 1 item(s) displayed BSSID BSS Type PHY Signal(dB) Chnl/freq SSID-------------------------------------------------------------------------00-18-02-8E-50-5E Infra g -47 6 RT2561_6Connection History Information for Auto Configuration ID 2 List of visible networks: 1 item(s) total, 1 item(s) displayed BSS Type PHY Security Signal(RSSI) Compatible SSID ------------------------------------------------------------------------------ Infra g Yes 99 Yes RT2561_6 List of preferred networks: 2 item(s) Profile: RT2561_6 SSID: RT2561_6 SSID length: 8 Connection mode: Infra Security: Yes Set by group policy: No Connect even if network is not broadcasting: No Connectable: Yes Profile: default SSID: default SSID length: 7 Connection mode: Infra Security: Yes Set by group policy: No Connect even if network is not broadcasting: No Connectable: No Reason: 0x00028002 Information for Connection ID 2 Connection started at: 2011-12-19 09:10:50-167 Auto Configuration ID: 2 Profile: RT2561_6 SSID: RT2561_6 SSID length: 8 Connection mode: Infra Security: Yes Pre-Association and Association Connectivity settings provided by hardware manufacturer (IHV): No Security settings provided by hardware manufacturer (IHV): No Profile matches network requirements: Success Pre-association status: Success Association status: Success Last AP: 00-18-02-8e-50-5e Security and Authentication Configured security type: WPA-PSK Configured encryption type: TKIP 802.1X protocol: No Key exchange initiated: Yes Unicast key received: Yes Multicast key received: Yes Number of security packets received: 4 Number of security packets sent: 4 Security attempt status: Success Connectivity Packet statistics Ndis Rx: 15 Ndis Tx: 271 Unicast decrypt success: 0 Multicast decrypt success: 0 Unicast decrypt failure: 0 Multicast decrypt failure: 0 Rx success: 600 Rx failure: 0 Tx success: 83 Tx failure: 0 Tx retry: 1 Tx multiple retry: 0 Tx max lifetime exceeded: 0 Tx ACK failure: 1 Roaming history: 0 item(s) Information for Auto Configuration ID 1 List of visible networks: 1 item(s) total, 1 item(s) displayed BSS Type PHY Security Signal(RSSI) Compatible SSID ------------------------------------------------------------------------------ Infra g Yes 88 Yes RT2561_6 List of preferred networks: 2 item(s) Profile: RT2561_6 SSID: RT2561_6 SSID length: 8 Connection mode: Infra Security: Yes Set by group policy: No Connect even if network is not broadcasting: No Connectable: Yes Profile: default SSID: default SSID length: 7 Connection mode: Infra Security: Yes Set by group policy: No Connect even if network is not broadcasting: No Connectable: No Reason: 0x00028002 Information for Connection ID 1 Connection started at: 2011-12-19 09:08:44-378 Auto Configuration ID: 1 Profile: RT2561_6 SSID: RT2561_6 SSID length: 8 Connection mode: Infra Security: Yes Pre-Association and Association Connectivity settings provided by hardware manufacturer (IHV): No Security settings provided by hardware manufacturer (IHV): No Profile matches network requirements: Success Pre-association status: Success Association status: Success Last AP: 00-18-02-8e-50-5e Security and Authentication Configured security type: WPA-PSK Configured encryption type: TKIP 802.1X protocol: No Key exchange initiated: Yes Unicast key received: Yes Multicast key received: Yes Number of security packets received: 3 Number of security packets sent: 3 Security attempt status: Success Connectivity Packet statistics Ndis Rx: 0 Ndis Tx: 0 Unicast decrypt success: Multicast decrypt success: Unicast decrypt failure: Multicast decrypt failure: Rx success: Rx failure: Tx success: Tx failure: Tx retry: Tx multiple retry: Tx max lifetime exceeded: Tx ACK failure: Roaming history: 1 item(s) Times: 2011-12-19 09:08:48-840 Roamed from BSSID: 00-18-02-8e-50-5e Reason: 0x00000004 Disconnected from BSSID: 00-00-00-00-00-00 Reason: 0x00000205[/TD]
[/TR]
[/TABLE]
[/TD]
[/TR]
[/TABLE]
[TABLE="class: info"]
[TR]
[TD]res://sdiageng.dll/info.png
Diagnostics Information (Wireless Connectivity)
[/TD]
[/TR]
[TR]
[TD][TABLE="class: info"]
[TR]
[TD]
Details about wireless connectivity diagnosis: For complete information about this session see the wireless connectivity information event.Helper Class: Auto Configuration Initialize status: SuccessInformation for connection being diagnosed Interface GUID: 7734ddd6-c189-48f7-9f65-993583dc7751 Interface name: Intel(R) WiFi Link 5100 AGN Interface type: Native WiFiResult of diagnosis: There may be problem[/TD]
[/TR]
[/TABLE]
[/TD]
[/TR]
[/TABLE]
[TABLE="class: info"]
[TR]
[TD]res://sdiageng.dll/info.png
Diagnostics Information (Wireless Network Adapter)
[/TD]
[/TR]
[TR]
[TD][TABLE="class: info"]
[TR]
[TD]
Details about wireless network adapter diagnosis: For complete information about this session see the wireless connectivity information event.Helper Class: Native WiFi MSM Initialize status: SuccessInformation for connection being diagnosed Interface GUID: 7734ddd6-c189-48f7-9f65-993583dc7751 Interface name: Intel(R) WiFi Link 5100 AGN Interface type: Native WiFi Profile: RT2561_6 SSID: RT2561_6 SSID length: 8 Connection mode: Infra Security: Yes Connect even if network is not broadcasting: NoResult of diagnosis: There may be problem[/TD]
[/TR]
[/TABLE]
[/TD]
[/TR]
[/TABLE]
[TABLE="class: info"]
[TR]
[TD]
Network Diagnostics Log
[/TD]
[/TR]
[TR]
[TD][TABLE="class: info"]
[TR]
[TH]File Name: [/TH]
[TD="class: b1"]3E429F5D-1557-4CD9-8870-FAEC4851F8A4.Diagnose.Admin.0.etl[/TD]
[/TR]
[/TABLE]
[/TD]
[/TR]
[/TABLE]
[TABLE="class: info"]
[TR]
[TD]
Other Networking Configuration and Logs
[/TD]
[/TR]
[TR]
[TD][TABLE="class: info"]
[TR]
[TH]File Name: [/TH]
[TD="class: b1"]NetworkConfiguration.cab[/TD]
[/TR]
[/TABLE]
[/TD]
[/TR]
[/TABLE]
[TABLE="class: info"]
[TR]
[TD="class: title, colspan: 2"]Collection information[/TD]
[/TR]
[TR]
[TH]Computer Name: [/TH]
[TD="class: b2"]DHEERAJ-PC[/TD]
[/TR]
[TR]
[TH]Windows Version:[/TH]
[TD="class: b1"]6.1
[/TD]
[/TR]
[TR]
[TH]Architecture:[/TH]
[TD="class: b2"]x86
[/TD]
[/TR]
[TR]
[TH]Time:[/TH]
[TD="class: b1"]Monday, December 19, 2011 9:14:26 AM
[/TD]
[/TR]
[/TABLE]


[TABLE="class: info"]
[TR]
[TD="class: heading"]Publisher details
[/TD]
[TD="align: right"]res://sdiageng.dll/collapse.png
[/TD]
[/TR]
[/TABLE]

[TABLE="class: info"]
[TR]
[TD="class: title, colspan: 2"]Windows Network Diagnostics[/TD]
[/TR]
[TR]
[TD="colspan: 2"]Detects problems with network connectivity.[/TD]
[/TR]
[TR]
[TH]Package Version:[/TH]
[TD="class: b1"]1.0
[/TD]
[/TR]
[TR]
[TH]Publisher:[/TH]
[TD="class: b2"]Microsoft Windows
[/TD]
[/TR]
[/TABLE]




This is the error i got

I have updated my wifi drivers and put my modem in near window

does i have to keep antenna parellel to ground does it don't affect singnal strength.??

Secondly how to delete tunnel data

I haven't put any ip in both of the lan or wifi does i have to put it..???

Is putting google dns is safe ..???

I only use wifi connection router is downstairs .. so i don't use lan...???
 
Test the laptop in the same room where WA3002_g1 is kept. ( ground floor)If possible post the full page as screenshot. (1)Status Device Info and (2)Wireless The img links you had given earlier do not open with http:// prefixed.You can post ipconfig /all in full.
 
i107.photobucket.com/albums/m287/dheervijay/Untitled-1.jpgi107.photobucket.com/albums/m287/dheervijay/Untitled2.jpgi107.photobucket.com/albums/m287/dheervijay/Untitled3-1.jpghere its is sorry posted in another subject@moderator : just links retained.
 

Top