When I got my current connection 2-3 months ago, I was told that they do not offer 4mbps speeds in my area. Couple of days ago, a friend living in the same sector told me that he was able to upgrade his plan to 4mbps. I immediately contacted Airtel to find out if they can provide me with 4mbps. I just got confirmation that they can. I applied for a plan change. Sadly, I would have to wait for another month to get it because the plan change takes 5-6 days and my billing cycle is probably from 5th. So, basically, I had enough time to apply for a plan change when I asked them for a confirmation. They took like 3-4 days to confirm the speed availability. And another 5-6 days for plan change. What a freaking idiocy.