Hi,
The problem is violent for me now. Listen--
I applied for the Home 500 Plan and saw the same thing i.e. they are adding whatever I download between 2.00 am-8.00 am. I also noticed that they have named my plan as "startup plan". I contacted to my local exchange and they assured me although the online report is wrong,everything will be properly calculated and ofcourse my plan is "home 500" according to their papers. But when the bill came, I saw nothin was deducted. My total download during July was 1.418 GB and of which 1.109 GB was during the night unlimited time. But still they charged me for that extra 0.418 GB. Today I went to my Ranikuthi Exchange and as there were many people, the concerned officer told me to pay the bill for now and write a letter to him for that. He will see the matter later. I know what does that mean in Kolkata because previously there was the same type of error in our telephone bill for which we had to pay almost Rs. 6000/- extra and we had to write a letter complaining about that and still they have not got any time to see the matter. And now I am very much concerned about my August bill, because the total size is 2.4 GB of which I downloaded 2.1 GB during night unlimited time. BELIEVE ME, I talked with 99% people of that exchange and all of them are quarter literate about the basics of computer. And 99% of them are yet to properly understand what is Night Unlimited because they don't even know properly what is KB,MB,GB,TB,EB etc.
You know one thing, now I believe that BSNL has taken a wrong move to set themselve as an ISP. They don't have any qualification to do that.
Probably, I will pay the bill for this time and opt for Sify or something else.
Bye for today,
Kolkata
P.S.-Don't tell me to opt for home 900 plan, my friend who shifted from home 500 to home 900 is yet to pay the bill for the amout of 10 GB which he downloaded on the first month of home 900 plan because the exchange is yet to update his record for the new plan.
The problem is violent for me now. Listen--
I applied for the Home 500 Plan and saw the same thing i.e. they are adding whatever I download between 2.00 am-8.00 am. I also noticed that they have named my plan as "startup plan". I contacted to my local exchange and they assured me although the online report is wrong,everything will be properly calculated and ofcourse my plan is "home 500" according to their papers. But when the bill came, I saw nothin was deducted. My total download during July was 1.418 GB and of which 1.109 GB was during the night unlimited time. But still they charged me for that extra 0.418 GB. Today I went to my Ranikuthi Exchange and as there were many people, the concerned officer told me to pay the bill for now and write a letter to him for that. He will see the matter later. I know what does that mean in Kolkata because previously there was the same type of error in our telephone bill for which we had to pay almost Rs. 6000/- extra and we had to write a letter complaining about that and still they have not got any time to see the matter. And now I am very much concerned about my August bill, because the total size is 2.4 GB of which I downloaded 2.1 GB during night unlimited time. BELIEVE ME, I talked with 99% people of that exchange and all of them are quarter literate about the basics of computer. And 99% of them are yet to properly understand what is Night Unlimited because they don't even know properly what is KB,MB,GB,TB,EB etc.
You know one thing, now I believe that BSNL has taken a wrong move to set themselve as an ISP. They don't have any qualification to do that.
Probably, I will pay the bill for this time and opt for Sify or something else.
Bye for today,
Kolkata
P.S.-Don't tell me to opt for home 900 plan, my friend who shifted from home 500 to home 900 is yet to pay the bill for the amout of 10 GB which he downloaded on the first month of home 900 plan because the exchange is yet to update his record for the new plan.
