friends to your request i decided to transfer to bsnl dataone from alliance broadband which is the worst isp in the world.i am a non bsnl customer so i applied for home ul 900 plus on 11.8.2006.after 8 days i got telephone and then after 3days i got modem of type 4[smart ax mt841]though i apllied for type 1 modem.the line man told i will get my username within 72hrs but 9 days have passed still i havent got my username.when i call the central customer care they say my local area exchange will inform me but when i call the area helpline the customer care incharge told me by seeing online that my application for broadband is pending i will have to wait.he told me that creating a username is of 6 different steps so i have to wait.i asked how many days he told soon.now you guys tell me what should i do its almost time for my first bill.i have heard bsnl speed is far better than alliance and i have tested at my friends office myself but i didnt know that they harass all their new connection customers in this way.