jaymin, you didn't purchased the annual pack online??
and also the activation is instantaneous across the dth's. if the pack is activated,then instantly one can view the channels. i had once bought an add-on channel online for dish
tv,in seconds it was available on tv.
No, it wasnt bought online. It was bought from a dealer. And about activation, the CC guy told that any Add-on gets activated instantly. But a package change takes time. now we have to believe in this for 1 reason.
That reason is: I am going from a smaller pack to a higher pack. That means its more profitable for them. But still, they say that it will take time, so there wud be some technicalities involved, due to which they arent able to execute something favorable for themselves!
at the time of buying the new connection,there was a offer of rs 400 cashback. which they credited in 3 weeks,after writing a mail. then suddenly in 2 days,those rs 400 vanished into thin air. now again have to write the mail.
so more the reason,not to opt for any quarterly,half-yearly or yearly offers. coz then you have to constantly login to check the balance now and then and another headache to keep counting the remaining balance after x days
About this.......i think u can do 1 simple thing - use their sms service to check ur balance. So u have OFFICIAL RECORD from their end, with U. The moment u find the balance is different, u can lodge ur complaint.
Each time i buy an addon or remove it, or change my pack, all i do is have 1 sms from them to have the revised expiry date. Thereafter, i keep it checking once every month. And when i do that, i just have to match the Due Dates. Why bother about the balances, when they are simplifying it for me?
