nipun_jain
Newbie
Airtel disconnected my DSL connection on 2nd Sept (I got to know this after calling them. The reason varies from a) Voluntary disconnection (FALSE, I never asked it to be disconnected) b) All new connections have been terminated c) Double profile created for your connection.Since that day I have been running around trying to get it fixed. Half of the times the customer care says its reactivated and it is working as per their records. The other times they say its still being reactivated by their backend team.I have registered numerous complaints via various channels - calling the customer care, emailing the nodal officer and airtel presence, posting on their Facebook page. Nothing seems to work. At least thrice they have promised to send somebody over by xx time and no one comes. I had to take a leave from my office to wait for the Airtel person, but no one ever shows up.Can anybody suggest what to do now? Any alternate ISPs I can switch to now?