HUAWEI E353 dongle- NOT connecting to gsm............PLZ HELP

[huawei353]

i bought this dongle 6 days ago...
on 3g it was ok .......but i was shocked to see today that it didnt work on 2g(they claimed it to be working on edge).....
no network whatsoever...
i tried with 3 operator and it showed nothing.....
in india we are not covered everywhere with 3g and desperately need to support 2g gsm network............

i m stunned now wat to do.... it costed me 2800 ....
please guys guide me too what to do now.......
how to get their technical support.............

see this image (their is no signal whatsoever however i selected the gsm only profile)
ONLY ONE BAND SHOWING..........

 

[sanke1]

3 UK do not have a 2G network hence you don't have that option.

 

[Tigerstyle9]

You must have read the specifications carefully. It does not support 2G bands. This thing is preventing me from purchasing this device.

 

[popcorn]

u need a proper version of mobile partner.yr version seems to be corrupt

 

[Deleted member 13033]

its only for 3G use...

 

[popcorn]

there r various mobile partner versions available on net. some have restrictions and some are tampared.use a full version to get 3g and 2g networks along with ussd and other video call features.

 

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[Deleted member 13033]

Huawei E353 does not support 2G does not matter if mobile partner does..

 

[Deleted member 14251]

^every where specification says, it has support for 2G, even huaweisite too