Hi
I have home 500 plan since 6 months now. For the last 2-3 months, the link has been very bad. Broadband allways-on connection has become allway-off !! Every other day, the link is down for 1/2 to 2 hours, and sometimes whole day. I have a telephone fault service number. This is a voice record number, and it seems nobody at BSNL seem to care about complaints lodged on this number. Now, I would like to know, is there any customer care number where I can talk to an operator and know what is going on? When I call the so called help line 1600-424-1600, I get a reply that "THIS NUMBER DOES NOT EXISTS !!!" 🤔
I am located in Vijayanagar, Bangalore. I am working from home, and this bad connections has caused me a great distress :angry: . I have already lost a lot of working days, and if this continues, I may loss my job !! and I do not have Airtel broadband service in my area.
I have searched BSNL website www.bsnl.co.in to find any helpline number, but I am unable to find any.
Hence, can somebody help me with this ? Is there any customer care/service number where someone can take complaints and attend to the problem ?. It seems, like all government organizations, something called "customer care" does not exist in their dictionary !!! 😉
Thanks
I have home 500 plan since 6 months now. For the last 2-3 months, the link has been very bad. Broadband allways-on connection has become allway-off !! Every other day, the link is down for 1/2 to 2 hours, and sometimes whole day. I have a telephone fault service number. This is a voice record number, and it seems nobody at BSNL seem to care about complaints lodged on this number. Now, I would like to know, is there any customer care number where I can talk to an operator and know what is going on? When I call the so called help line 1600-424-1600, I get a reply that "THIS NUMBER DOES NOT EXISTS !!!" 🤔
I am located in Vijayanagar, Bangalore. I am working from home, and this bad connections has caused me a great distress :angry: . I have already lost a lot of working days, and if this continues, I may loss my job !! and I do not have Airtel broadband service in my area.
I have searched BSNL website www.bsnl.co.in to find any helpline number, but I am unable to find any.
Hence, can somebody help me with this ? Is there any customer care/service number where someone can take complaints and attend to the problem ?. It seems, like all government organizations, something called "customer care" does not exist in their dictionary !!! 😉
Thanks