In my House in chennai i had reliance BB while
booking for the new connection, i just entered my name and mobile no. in Online.... cudnt belive that i got call in 30 min. got call from 3 different peoples saying that they are from reliance out of that one guy was near my house... so i called me again unbelivable within 1 hour he came, he finished all formalities... i also handed over the cheque with RIL name.... He said he will process the document before evening and next day i will get my connection, i was eager as the next day is Saturday i thought of spending my time in browsing.... but all in went wrong.... i called him twice on saturday (Morning & afternoon) he spoke to me politly that staff is started, near my area, searching for my street. etc., but nothing was happend i called him in the evening he didnt pick up the call i would have called 10 times nothing happened, on monday i went to office and started following up, until wednesday nothing happened, when i saw my accounts the amount is already debited by reliance.... to be very short i got my New connection on 19th day of my application.... and i got the rent from the day of my cheque debited, i thought may be Mr. Ambani need my money for developing his
business......and left him... and in two months i disconnected the Reliance BB as i am not satisfied with the Service the Plan i took is different but the bill is showing different... i tried to explain their uneducated CC staffs, then i thought i am losing my knowledge by talking to them.... I am happy to have Tikona now.... no problem still happy with there CC also....
I contacted reliance on 17th and I got call from one of their sales executive and he promised to send someone to collect the money and fill application form by 7.00 PM nobdoy came and again i got call from the guy who is suppose to visit me and told that he wil be at 8:00 PM still nobody came and finally they came at 9:15PM...collected the cheque and got my signature on form and he said he will fill it up for me..and I was told that i would recieve verification call on 18th Aug and i would recieve the connection by 19th...I laughed to myself...
I didnt get any call from reliance yesterday my till evening...and finally they rang me up at 9:30PM for verification, the guy who took the cheque has filled my application with some email id... How come someone just write something thinking that it would be my email...horrible.....then i corrected the email id and i was told that my billing cycle starts from today even before getting connection.....and i would get the connection in 3 days time but the sales guy promised today....it seems my nightmare just began to start.....