What To Expect From Sify Broadband Services

siddhesh

Newbie
[OP]
Regulars
Mar 29, 2005
68
0
Hi,

I'm posting this because I've found too many uninformed comments on the forum lambasting Sify for providing only 32 KBPS on a 256 kbps connection. I hope Shushubh marks this as sticky so that we can compile a list of facts that posters ought to look at before flaming meaninglessly about anyone/anything.

1) 256 kbps is not download speed:

When a pack is described as having speed of 256 kbps, it's not the download speed you'll see on your download manager. This speed is in kbps (note the lowercase) which means KiloBits per Second. What you see on your download manager is KBPS (note the uppercase) which means KiloBytes per Second. Now,

1 KiloByte=8KiloBits

So if your pack is 256 kbps then you will get speeds upto 256/8 KBPS that is upto 32 KBPS.

Also, these speeds are maximum speeds. You are guaranteed a minimum of half the speed specified in the pack subject to a minimum of 24 kbps.

2) What the CTO charges you is different from Sify charges

Sify provides services to the CTO, who then distributes to end users. the pack prices that we see on the Sify broadband website are base prices and that is what Sify gets from the CTOs. The CTOs are then free to add whatever they want to that base price and give you a price. Sify is forced to provide net services through CTOs due to some clashes with the cable mafia (I was witness to them; our society members were threatened and the Sify exec of our area was beaten up).

3) Differentiate between CTO services and Sify Services

Whenever an outage occurs, it can be due to 3 reasons:
a ) Your network card is faulty
b ) Your CTOs network has a problem
c ) Sify's network has a problem

There are many ways/utilities to check your if your network card is faulty; I won't go into that

There is one surefire way to check if your CTO network has a problem. Try to ping the gateway. If you're unsuccessful then the CTO network has a fault. Techies can go one step further and use a utility like nmap to make a list of hosts online in your network. Over time you will be able to make a virtual map of switches on your network and then be able to guess which switch has malfunctioned

If you're able to ping to your gateway but not able to login then it's surely a Sify network problem. Also, if your DNS lookups are failing then too it's a Sify problem. Basically, if you're able to ping the gateway and still your connectivity is bad then it's a Sify problem.

Please contribute anything you guys feel I may have missed out.


Regards,
Siddhesh
 

NeO

Regulars
Regulars
Dec 7, 2004
284
1
good job :)

lik to add one more point

4) Always use Alternative clients like supersify & easy sify dont use der crapyy client
 


Sushubh

Administrator
Oct 29, 2004
416,925
12,931
Gurugram
4) Always use Alternative clients like supersify & easy sify dont use der crapyy client[/b]


it is relevant if these clients work at all.
 

power

supersupersuper...
Regulars
Dec 19, 2004
1,349
4
yep they do work still with old authentication ;)
 


TJS

Newbie
Regulars
May 12, 2006
57
0
QUOTE(NeO @ Aug 28 2006, 06:50 PM) [snapback]60317[/snapback]
4) Always use Alternative clients like supersify & easy sify dont use der crapyy client
[/b]
Try KillSBC.

1. Extract KillSBC_2.zip
2. Double-click KillSBC2.exe.
This will launch BBClient.exe and then it will kill BBClient.exe and BBImpSec.exe automatically after 5 sec (only after login ;) ).

This is same as: Logging in using Supersify and then pressing Ctrl+C (to close the console)

Memory Usage = 0
Processor Usage = 0
also blocks the launch of default homepage (sify) ;)

How to logout?
http://www.broadbandforum.in/index.php?showtopic=4976
See Post #22 & 23
 

cybertron7

Newbie
Feb 24, 2007
5
0
Yes you are very correct with what you have written.
I had even complained sify about it and also to the CTO who supply's sify fraud band to us.
Even spoke to the sify engineers and the CTO engineers and the net speed distrubuted is a fraud, and sify is cheating all its costumers by giving speeds divided by 8!

for eg. if i have 64kbps speed its divided by 8, so i get only 8kbps, and so its same for 128,256 kbps too. which is a clean fraud and the sify enginners say its the company policy and that I need to contact customer care AGAIN and explain to then about their DIVIDE AND RULE POLICY.....

Dont know what to do next as we dont have any other proper net and will wait for new one to arrive soon
QUOTE(siddhesh @ Aug 25 2006, 01:41 PM) [snapback]59923[/snapback]
Hi,

I'm posting this because I've found too many uninformed comments on the forum lambasting Sify for providing only 32 KBPS on a 256 kbps connection. I hope Shushubh marks this as sticky so that we can compile a list of facts that posters ought to look at before flaming meaninglessly about anyone/anything.

1) 256 kbps is not download speed:

When a pack is described as having speed of 256 kbps, it's not the download speed you'll see on your download manager. This speed is in kbps (note the lowercase) which means KiloBits per Second. What you see on your download manager is KBPS (note the uppercase) which means KiloBytes per Second. Now,

1 KiloByte=8KiloBits

So if your pack is 256 kbps then you will get speeds upto 256/8 KBPS that is upto 32 KBPS.

Also, these speeds are maximum speeds. You are guaranteed a minimum of half the speed specified in the pack subject to a minimum of 24 kbps.

2) What the CTO charges you is different from Sify charges

Sify provides services to the CTO, who then distributes to end users. the pack prices that we see on the Sify broadband website are base prices and that is what Sify gets from the CTOs. The CTOs are then free to add whatever they want to that base price and give you a price. Sify is forced to provide net services through CTOs due to some clashes with the cable mafia (I was witness to them; our society members were threatened and the Sify exec of our area was beaten up).

3) Differentiate between CTO services and Sify Services

Whenever an outage occurs, it can be due to 3 reasons:
a ) Your network card is faulty
b ) Your CTOs network has a problem
c ) Sify's network has a problem

There are many ways/utilities to check your if your network card is faulty; I won't go into that

There is one surefire way to check if your CTO network has a problem. Try to ping the gateway. If you're unsuccessful then the CTO network has a fault. Techies can go one step further and use a utility like nmap to make a list of hosts online in your network. Over time you will be able to make a virtual map of switches on your network and then be able to guess which switch has malfunctioned

If you're able to ping to your gateway but not able to login then it's surely a Sify network problem. Also, if your DNS lookups are failing then too it's a Sify problem. Basically, if you're able to ping the gateway and still your connectivity is bad then it's a Sify problem.

Please contribute anything you guys feel I may have missed out.
Regards,
Siddhesh[/b]
 

siddhesh

Newbie
[OP]
Regulars
Mar 29, 2005
68
0
I'm sorry but I'm not sure you quite understood the context in which I wrote that. I meant to clarify that since the early days data rates have always been denoted in kilo-bits per second (kbps) as opposed to Kilo-Bytes per second (KBPS). So when you pay for 256kbps and get 32 KBPS you're not cheated at all. You're simply getting what you pay for.
 

Apoorv Khatreja

Super Loser
Regulars
Nov 7, 2006
1,360
11
Delhi
@ siddheshVery right and useful information.[offtopic]BTW, you misspelt the moderator's name. Now he's going to ban you :p[/offtopic]