This was my last mail to Sify's customercare.
Date: Mon, 11 Jul 2005 20:34:46 +0500 (IST) Printer Friendly Version
Subject: Dissappointed with Sify!
Hello!
This has been a really really bad week for me and my sifybroadband
connection. I have my account due for an update in next 5 to 6days. But i am
thinking not to update since i am getting really badbrowsing speeds as well
as download speeds.
I am on a 128Kbps unlimited plan and i get speeds of 10 or 20 Kbps at the
max. Pages don't load properly or sometimes i get page not found errors.
Downloads take ages to finish or get stuck at some point.
I have given screenshots to your customer care representatives but they have
not been able to resolve this issue.(reference number: 2166241,
emailINTERACTID:1062048)
The customer care people said some sify executives will have a talk with me
and solve this issue, i don't know how thats gonna help me.
I am really dissappointed that i may not be able to continue with sify, will
check again on the 16th of this month whether the browsing speeds are good or
not and then think of updating.
I am forced to look at other options like MTNL DSL or probably Reliance
broadband, incase they provide it at my place, or i will be back to my good
ol days of DIAL UP.
Regards,
Suraj[/b]
I may actually be without internet for a long time.....just the occasional cybercafe thats all.
hmm....i think one of the email id doesn't work, then one is on autoresponse like he is gone to some vacation.
ah....well 16 could be my last post here.
Date: Mon, 11 Jul 2005 20:34:46 +0500 (IST) Printer Friendly Version
Subject: Dissappointed with Sify!
Hello!
This has been a really really bad week for me and my sifybroadband
connection. I have my account due for an update in next 5 to 6days. But i am
thinking not to update since i am getting really badbrowsing speeds as well
as download speeds.
I am on a 128Kbps unlimited plan and i get speeds of 10 or 20 Kbps at the
max. Pages don't load properly or sometimes i get page not found errors.
Downloads take ages to finish or get stuck at some point.
I have given screenshots to your customer care representatives but they have
not been able to resolve this issue.(reference number: 2166241,
emailINTERACTID:1062048)
The customer care people said some sify executives will have a talk with me
and solve this issue, i don't know how thats gonna help me.
I am really dissappointed that i may not be able to continue with sify, will
check again on the 16th of this month whether the browsing speeds are good or
not and then think of updating.
I am forced to look at other options like MTNL DSL or probably Reliance
broadband, incase they provide it at my place, or i will be back to my good
ol days of DIAL UP.
Regards,
Suraj[/b]
I may actually be without internet for a long time.....just the occasional cybercafe thats all.
hmm....i think one of the email id doesn't work, then one is on autoresponse like he is gone to some vacation.
ah....well 16 could be my last post here.
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