Sify Improving

Supreme

Newbie
[OP]
Regulars
Jan 27, 2005
86
0
For 2 days my net connection did not work properly. Used to get logged out within every 20 min. Made two complaints. NO reaction. Then mailed to head asking for compensation. Got a call the next day and the person gave me a 2 day unlimited pack as compensation. It helps to complain to the top level. Sify is i think starting to take customers seriouslyHope this continues
 

inetbum

Regulars
Regulars
Oct 30, 2004
1,039
1
Wow. I have been offline for two complete days already within the last one week due to problems in the local LAN and my CTO taking his own time to repair it.I think I will complain about him to the top management. That will teach him :angry:
 

Sushubh

Administrator
Oct 29, 2004
417,032
12,941
Gurugram
sify gives out free packages pretty regularly. i have myself used a lot of them. once my net remained down for 15 days, i got 2 packages of 7 days each. both had a 100 megs limit. i used them both in 1 day.compensation is like a cure. sify needs precautions. their business model should be create a model which does not require a compensation package.
 


Supreme

Newbie
[OP]
Regulars
Jan 27, 2005
86
0
I thought that this one was difficult to getI agree with you sushubh that they ought to have a model where there should be no need for any compensation, This might come if we see more competitionPosted this so that other users also might get inspired
 


ultra vires

O.o
Regulars
Nov 28, 2004
679
0
i certainly am inspired , now gonna take out that shotgun and go to there management :angry: high pings to FS and these dumb@$$ people wont do anything
 

Ryan

Regulars
Regulars
Nov 6, 2004
397
0
Gurgaon
Well I was off for 24 hours, I have got no compensation. So, even if sify gives me a real good compensation, I'm not taking it. They ruinded it, their reputation and curtousy. As soon as this one month is over, I'm never ever going to regard Sify as a broadband ISP. They just cheat their customers.