I did not get a reply for the above dispute.
I could not resist but ask this to the Nodal Officer.
from Padmanabha Holla
to Nodalofficer Karnataka
date Fri, Sep 17, 2010 at 9:45 AM
subject Re: Blog Complaint-Photon Prepaid eats up 4GB bandwidth within minutes of recharge
hide details 9:45 AM (0 minutes ago)
Dear Ms. Thomas,
So my guess is that EOD means "End of the Decade?"
regards,
--
Holla.
On Wed, Sep 15, 2010 at 12:11 PM, Nodalofficer Karnataka wrote:
Dear Mr. Holla,
Thank you for writing to us at
Tata Tele Services Ltd.
We acknowledge receipt of your mail dated 15th Sep 2010.
With reference to your appended mail and as per the telephonic conversation we had with you in the alternate number - 94492xxxxx regarding your Tata Indicom number – 9241006032, we would like to inform you that your complaint is being investigated by our prepaid billing department. We would revert to you on the same by EOD.
As a service provider, we firmly believe that the key to customer satisfaction is adding value to a relationship that is continual and long-lasting.
Should there be further clarifications, please feel free to get in touch with us at 9243199970.
Assuring you the best of our services at all times
Kind Regards,
Stella Thomas
Nodal Officer -KA