Tata Photon cheat/fake bill just cut money from customer

[jayantanth]

http://picasaweb.google.com/jayantanth/DropBox?authkey=Gv1sRgCPPfqv2XvMPrkAE#5453377966932046706

My Tariff Plan HNI HSIA 1GB@ 650 plans
Bill Number 829746946
Bill Date 25/03/10
Bill Period 23/02/10 to 22/03/10
Credit Limit Rs. 2,000.00

My present Bill
Upload charges 183 91.50
Data HSIA download charges 1133 566.50
Total Usage Charges: Rs. 658.00

1) First of all my upload and download data could not be 183 +1133 MB. I always check my data download from your Huawei Access Manager.

2) Let ignore Data transfer issue. I don’t understand my bill detail. Even I call your customer care. They are all foolish and rubbish. I just show my calculation for this situation.

Total Usage Charges: Rs. 658.00
Monthly rental Rs. 650.00

Deduct up to 1GB Rs (-) 650.00

Tatal Charges Rs. 658.00

Service Tax @ 10.0%
(Excludes Handset EMI,
wherever applicable) Rs. 65.80
Educational Cess @2%
(On Service Tax) :1.36
Secondary and Higher
Educational Cess
@1% (On Service Tax) :0.65
---------------------------------------------------------------------------------------------
Total Rs. 752.81




3) Please explain me where is wrong in this bill

4) Please explain me about your bill in No 3 section of “Discounts and Other Charges”, why you deduct Rs. 512.00? It should deduct Rs. 650.00. And you claim from me Rs. 862.22

5) Then it is proof that you cheat me Rs.109.41 in every month.

 

[Mukthar]

http://picasaweb.google.com/jayantanth/Dropbox?authkey=Gv1sRgCPPfqv2XvMPrkAE#5453377966932046706

My Tariff Plan HNI HSIA 1GB@ 650 plans
Bill Number 829746946
Bill Date 25/03/10
Bill Period 23/02/10 to 22/03/10
Credit Limit Rs. 2,000.00

My present Bill
Upload charges 183 91.50
Data HSIA download charges 1133 566.50
Total Usage Charges: Rs. 658.00

1) First of all my upload and download data could not be 183 +1133 MB. I always check my data download from your Huawei Access Manager.

2) Let ignore Data transfer issue. I don’t understand my bill detail. Even I call your customer care. They are all foolish and rubbish. I just show my calculation for this situation.

Total Usage Charges: Rs. 658.00
Monthly rental Rs. 650.00

Deduct up to 1GB Rs (-) 650.00

Tatal Charges Rs. 658.00

Service Tax @ 10.0%
(Excludes Handset EMI,
wherever applicable) Rs. 65.80
Educational Cess @2%
(On Service Tax) :1.36
Secondary and Higher
Educational Cess
@1% (On Service Tax) :0.65
---------------------------------------------------------------------------------------------
Total Rs. 752.81




3) Please explain me where is wrong in this bill

4) Please explain me about your bill in No 3 section of “Discounts and Other Charges”, why you deduct Rs. 512.00? It should deduct Rs. 650.00. And you claim from me Rs. 862.22

5) Then it is proof that you cheat me Rs.109.41 in every month.

Dear Customer

Greetings from Tata Indicom!

We apologize for the inconvenience you had to go through because of us.

We are unable to trace your records hence, we request you kindly provide us your Tata indicom connection details i.e account number or photon number to assist you on top priority.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.


Thanks and regards
Customer care
TATA Indicom