Broad band disconnects when phone rings

ameet_sharma

Newbie
[OP]
Mar 13, 2006
1
0
I am using broad band with modem SmartAX MT 841. I am using it as a Router.

The problem is this when the phone rings and if I take the receiver up, the internet disconnects. Can anyone tell is this a technical problem or the software.

No one in the BSNL reply me satisfactorily.

Please help.


Can also mail me at ameet_sharma@rediff.com
 

anirudhashish

Regular
Regulars
Jan 18, 2006
153
0
There is definitely a problem with your phone line (Incoming) setup.Cal the exchange.Theres is little ou can do abt it.The Reason:-The modem needs a very stable current in the line to work,this may be disrupted due to joints,cuts,cross overs,or EMF and stuff.
 

coolbuddy_79

The Coolest One!!!
Regulars
Jan 30, 2005
3,509
27
i know this is not the case, but there's no harm in checking...is the reciever wire getting tangled (with other wires, may be the router wire) when u're picking it??is the instrument moving when u answer the phone, may be the router wire is going under it??again, i know this is not the case, but there's no harm in just checking it :)
 


waterloo_sunset

Regulars
Aug 26, 2005
907
37
New Delhi
Main line coming in to ur house should go into the Line In slot on the splitter provided. The DSL and phone wires should originate from the DSL/Phone slots. Any extensions should also originate after the splitter and not from the main line. Also get ur line checked for noise if ur wiring is correct.
 

pmontu

Newbie
Regulars
Nov 26, 2005
58
0
my friend too had the same prob , it was due to his line noise ..ask ur exchange ppl to send some educated ppl to correct ur problem
 

kambui

The Hardware Guy
Regulars
Mar 8, 2006
237
0
Known problem for me too........it is advisery not to have || phone connnection......make your phone connection from the splitter......where the line splits ..........
 


sivaparanur

Newbie
Dec 16, 2005
21
0
Hi I also had the same problem my phone & internat cable split from splitter form BSNL they changed the splitter box it is ok Siva
 

rame_pet

Newbie
Nov 12, 2005
35
0
I also facing the same problem. If everyone has the same problem then there may be some fault in the bsnl side.