Night Unlimited Charged! - Please help

rcd-25

Newbie
[OP]
Mar 11, 2006
6
0
Hi Friends, I have this BSNL 500 Home plan....and it happened that, i downloaded files around 600MB, between 2:15 am and 7:45 am on Mar 9, and unfortunately it has been counted in the usage :( ... Although it shows as 0 in the last column (Traffic(KB)(excluding night unlimited[For HOME 500/1000/1800/3300 plan only])) It has been added in the total usage which shows at the top...Total Send Volume(GB) Total Receive Volume(GB) Total Volume(GB) Total Duration(hour) 0.305 1.203 1.508 148.26 I called up the help line number 16004241600 in bangalore and those guys told me that, if i download a file it will be charged...but, if browse any website, it wont be charged!!! I CANT BELIEVE THIS !!. I dont think the bsnl is so intellingent to prevent files from downloading and just give the access to browse websites .....In that case, what does "UNLIMITED DOWNLOAD" mean?I did try to search some of the postings in this forum, which are related to the same kind of issue...but i am not able to clearly understand....as some say, even though it is added, it wont come in the bill.Some say, they have been charged thousands of rupees...Please advice me!!Thanks in advance for your help- rajita.
 

kambui

The Hardware Guy
Regulars
Mar 8, 2006
237
0
Don't belive what 16004241600 says....................If you think you have been charged for night time.......go and contact the BDO in the head office in your area...........could help you if you were from kolkata.........our city BDO ......knows me well now.....(because of the thrashing I give him every time the connection is down:lol:)
 

pushkar

Regulars
Regulars
Feb 27, 2006
166
0
Even though the traffic shows 0, but the data downloaded will be added to your usage because it shows the total amount of data transfer. But it will not be billed. If you are billed, then file a complaint. Don't trust 16004241600 as kambui said. I believe you don't need to do anything here but you may contact BSNL.
 


Raptor

Regular
Regulars
Oct 14, 2005
291
0
Rightly said dont trust BSNL. I was in same situation as you when I got my connection. BSNL guys told me that no such thing called 'Night Unlimited' existed.
 

cyrux

Regular
Regulars
Jun 28, 2005
110
0
Dont worry rajita, it wont be charged . I just cant beleive what the cc said, how can they be so ignorant...This is the funniest thing i have heard...browsing wont be charged but downloading will...ROFL
 

coolbuddy_79

The Coolest One!!!
Regulars
Jan 30, 2005
3,509
27
also, believe it or not, best of the CC guys (whichever ISP it is) DO NOT know that there's really not much of a difference in browsing and downloading...and it's quite difficult to monitor what you're downloading and what you're browsing...so stay cool!!!
 


rcd-25

Newbie
[OP]
Mar 11, 2006
6
0
Yep...Just keeping my fingers crossed, and waiting for the bill...Thanks all, for your time and quick reply! :)
 

cyrux

Regular
Regulars
Jun 28, 2005
110
0
Originally posted by coolbuddy_79@Mar 12 2006, 03:07 PM
also, believe it or not, best of the CC guys (whichever ISP it is) DO NOT know that there's really not much of a difference in browsing and downloading...and it's quite difficult to monitor what you're downloading and what you're browsing...so stay cool!!!
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If somebody is downloading then the data is much higher than browsing...simple isnt it....lol
 

coolbuddy_79

The Coolest One!!!
Regulars
Jan 30, 2005
3,509
27
well mate, one can even browse as much as download in an hr...it just depends on what u're browsing...and secondly, i don't think they'd have a team setup just to watch everyone's usage :p
 

prathapml

Mjölnir
Regulars
Aug 27, 2004
819
9
Bangalore
Exactly.Browsing porn can add the numbers quite higher than file downloads.And.... God knows why ppl in India take the word "download" to mean P2P. When your browsing also, you ARE downloading! You're just dl'ing htm/jpg files instead, thats the only diff....