Sucky Airtel Broadband

Sushubh

Administrator
[OP]
Oct 29, 2004
413,889
12,773
Gurugram
I have been on Airtel Broadband ever since I moved to Gurgaon in December 2004. It has been a good experience on Airtel. Especially when I compare it to Sify Broadband. However, the last month has been a revelation.The company announced double speeds at night scheme. However, when I check it at my place, I find it hard to believe if that actually is happening at my place. The best I get during the daytime is around 17 KBps when I should be getting around 32 KBps. At night, the speed improves to around 25 KBps when I should technically be getting 64 KBps.A little loss in delivery of the speed is acceptable to me. But less than half of the speeds, I should be getting? Not good. Maybe I should start Blogging on my ongoing experiences with Airtel Broadband as I did it with Sify. Or maybe I should just harass the customer care people who have the usual suggestions… Scan for viruses/worms, clean cache, restart, reinstall. What crap? I do not need their crappy online bandwidth tester when I can see what speeds I am getting on my download manager. And I do not need to listen to stupid comments that maybe my PC is infected with a worm, which is eating all my bandwidth. I am a smart enough guy to know that speeds suck from their side and they are doing nothing about it.Maybe instead of spending money on keeping Shah Rukh Khan advertising for them, they can invest more in keeping their existing customers happy. Instead, I get spam calls on my Airtel telephone in the middle of the night telling me about their new caller tunes feature which would enable me to let the people calling me listen to the latest Emraan Hashmi starrer movie’s song.
 

prathapml

Mjölnir
Regulars
Aug 27, 2004
832
9
Bangalore
Kinda same here.
They tell me to check if I have spyware & etc.
Finally they resort to this argument:u have an UPTO 256 kbps connection sir, from our end the minimum we have to give on the plan you took is, 64 kbps - u r getting the minimum, isnt it?
If you want a higher minimum assured speed, take up one of the business plans.[/b]
that was so nice of them...
:confused:
 

Sushubh

Administrator
[OP]
Oct 29, 2004
413,889
12,773
Gurugram
they are taking panga from the wrong guys... god help them... muahhahahaa.duh.i wish writing the truth on the net worked in india :( their are no social activism getting inspired by online petitions or wars!
 


gabruputt

Regular
Regulars
Nov 11, 2005
216
1
Bangalore
100% with you guys - AIRTEL SUCKS!

Since they are the only ones currently offering "upto 256k" broadband...stuck with them for now.

No double speeds at night for me.

Broadband is not taken seriously in India due to the low computer penetration level....With time - things would change I guess!
 

power

supersupersuper...
Regulars
Dec 19, 2004
1,349
4
in my area sify has improved .. no extra charges except package , u always get 32+ on 256 pack and u get 10+ on 64k packs and per day 150 mb limit isnt that bad as the night is free . There are very less downtimes now ( but that depends on cto and cto here takes compliants seriously) .. though sify server gives probs sometimes but there is no issue with speeds .
 

prathapml

Mjölnir
Regulars
Aug 27, 2004
832
9
Bangalore
Originally posted by gabruputt@Feb 1 2006, 12:20 PM
100% with you guys - AIRTEL SUCKS!
.
.
.
With time - things would change I guess![snapback]41007[/snapback]
[/quote]We didnt go to the extreme of saying airtel sucks!
Its just that all ISPs suck & airtel sucks less... :p

In any case, dont hope time will change things. With time, ISPs will take the current situation for granted & their habit would become their behaviour!
 


gabruputt

Regular
Regulars
Nov 11, 2005
216
1
Bangalore
Well prathapml, the topic title itself says - Sucky airtel broadband! i don't have to add anything more to it.

We didnt go to the extreme of saying airtel sucks!
Its just that all ISPs suck & airtel sucks less...

WE?? R u and Sushubh the same person?? or r u his spokesman??

muahhahahaa......aahahahhaum.
 

max

Regulars
Regulars
Oct 6, 2005
2,780
6
uhm...guys just calm down. i know its bad. sushubh, you have been complaining about the bad speeds for a long time now. shouldn't you be visiting someone in the airtel HO rather than talking to some fool in a call centre? I too have faced similar situation in the past. Visiting someone in the higher ups always solved my problem.