Haven't had much downtime but there has been some disconenctions.
I keep a log of my disconnections but looking at bsnl disconnections, not much. http://forum.seo4india.com/zee_broadband_d...s_log-t371.html Take a look at that link. Zee was absolutely pathetic.
I would rather have accept some downtime with a fast unlimited connection(bsnl 384k unlimited) rather than no downtime with a slow connection(bandwidth restricted 256k 1GB airtel).
bsnl customer care is kind of decent. You call up 1500 to register a complaint(and get a complaint no.) or call up your area manager. I usually directly call up my area manager if I have a disconnection.
I would say bsnl is more or less(90 %) similar to airtel customer care.
I keep a log of my disconnections but looking at bsnl disconnections, not much. http://forum.seo4india.com/zee_broadband_d...s_log-t371.html Take a look at that link. Zee was absolutely pathetic.
I would rather have accept some downtime with a fast unlimited connection(bsnl 384k unlimited) rather than no downtime with a slow connection(bandwidth restricted 256k 1GB airtel).
bsnl customer care is kind of decent. You call up 1500 to register a complaint(and get a complaint no.) or call up your area manager. I usually directly call up my area manager if I have a disconnection.
I would say bsnl is more or less(90 %) similar to airtel customer care.