Tata .. the name itself brings a sense of professionalism .. Vsnl .. (selfproclaimed)the guys who brought internet to india (true true) , one would naturally expect quality product from them at a reasonable price. I geefully bought the 100 hours a/c thinking worth some 1200 bucks & a 2.5k installation charge was what they asked for. I was happy , my days with the local isp (32kbps , frequent disconnetions) days were over.. or so i thought.The tata engineers visited my place & said yeah lets start .. i was like but where is the subscriber unit .. the utps ? , he tells me there is a tie up between local cto & they will be using my existing setup itself for the tatvsnl broadband .. i was like.. er.. ok.. how bad can it be... 512kbps .... .. the first week i got .. in excelss of 100kBps .. yeah the big B , & suddenly a week after it dropped .. to 230kbps .. infact i was "capped" at that speed & so was everyone else in the area who had this connection. The phone calls to the helpdesk failed.. they just coundt understand what i meant by capping , they just blindly sent their engineers to my place to check the speeds. Finally in despearation i called up the sales guy & he too turned a deaf ear.a bunch of croocks , theives , tata & vsnl .. two of the biggest companies in india are bloddy cheats .