Airtel is worst telecom company i ever came to know. I'm willing to put my case for all forum members to discuss more on this topic.***************************************************Please read all the email communication with me and airtel and how badly theytreat their customers. This big company is a total FRAUD on customer'spoint of view. Its not just me but i can send you more than 10 moreairtel customer testimonals and i'm also ready to produce recordedconversation with me and their customer care people who always try topass the buck on other's shoulder or drop the line or put on hold formore than 30 minutes.A telecomminication company like Airtel takes 15 days to reply emailsand in many cases, they NEVER reply customer's email. This is theprofessional way of airtel in dealing with customer who always paidmonthly bills on time and many time even i have ask to them forsending bill. They NEVER send bills on time and then try to chargecustomer with late payment. The lastest case is bill of current monthwhich they not send me till date even i made a complained regardingthis on 5/10/2005 and my token number is "DC10716691-8228".MY DSL connection is also not working satisfactory. I logged acomplain on 13/09/2005 and got complained number DR9937804-3788. Afterwaiting 11 days, i again called their customer care and their replywas "WE NOT FORWARDED YOUR COMPLAINED TO OUR ENGINEERS BECAUSE WASSERVER WAS DOWN FOR PAST 11 DAYS SO I'M GIVING YOU ANOTHER COMPLAINEDNUMBER (DR9956979-8228 dated 24/09/2005).After waiting another 2 weeks, i called again to their customer careand they gave another complained number (DC10722817-8228 dated7/10/2005) but they still not able to address the connectivity problemin DSL connection even after almost a month.Last month, i read in newpapers and on your channel also that TRAIgave directive to all customer care centers that call waiting must notbe more than 90 seconds but pls try to call their customer care number- 01151612345 and see the call waiting sometime more than 300 seconds.If a big telecommunication company like airtel can't follow the TRAIdirective after a month, how can we assume others will follow in thisregard?***********************************************Thats the email i'm going to send to consumer forum as well as many business channels of india. Forum members, pls help me more by your comments to SUE these silly people in court.