Overlapping charge timings

sourav

Newbie
[OP]
Oct 2, 2005
4
0
hiFriendsOverlapping charge timings. There were several occasions when I have been charged more than once for a particular period of internet session. Start time End time Total Time Usage(KB)04/07/05:07:36:34 04/07/05:08:26:14 00:49:40 291104/07/05:09:42:35 04/07/05:13:28:15 03:45:40 1387204/07/05:11:37:55 04/07/05:14:36:09 02:58:14 148404/07/05:16:50:12 04/07/05:20:59:32 04:09:20 166704/07/05:17:30:28 04/07/05:23:09:28 05:39:00 10710504/07/05:21:45:15 04/07/05:23:17:15 01:32:00 7746So, I have been charged once for the time period of 9:42 am to 1:28 pm, and again on the same date for the time period of 11:37 am to 2:36 pm separately. So the period of 11:37 am to 1:28 pm is overlapping, and according to the statement I am paying for this session twice. As you can see from the details, these sort of overlapping sessions have occurred on numerous occasionsSo please tell me how can is this possible ?BSNL charged me 13,000/- Rs in a month
 

coolbuddy_79

The Coolest One!!!
Regulars
Jan 30, 2005
3,509
27
just keep this data saved and meet the GM Broadband...i believe it will be solved...also make sure that u don't pay the bill in any case!!!
 

pupudada

Regulars
Regulars
May 11, 2005
409
1
Originally posted by sourav@Oct 2 2005, 06:27 PM
hi
Friends

Overlapping charge timings. There were several occasions when I have been charged more than once

04/07/05:09:42:35 04/07/05:13:28:15 03:45:40      13872
04/07/05:11:37:55 04/07/05:14:36:09 02:58:14        1484

So please tell me how can is this possible ?

BSNL charged me 13,000/- Rs in a month
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Are you sure that nobody else is also logging into your account at the same time? I have seen anothe such instance where a connection was made 24 hours a day for a full month while simultaneous downloads of short timings were also recorded for that same account. Chances are that someone else is also using your connection :(
 


cnsbsnl

Newbie
Sep 20, 2005
35
0
Originally posted by sourav@Oct 2 2005, 06:27 PM
hi
Friends

Overlapping charge timings. There were several occasions when I have been charged more than once for a particular period of internet session.

Start time          End time Total Time    Usage(KB)
04/07/05:07:36:34 04/07/05:08:26:14 00:49:40        2911
04/07/05:09:42:35 04/07/05:13:28:15 03:45:40      13872
04/07/05:11:37:55 04/07/05:14:36:09 02:58:14        1484
04/07/05:16:50:12 04/07/05:20:59:32 04:09:20        1667
04/07/05:17:30:28 04/07/05:23:09:28 05:39:00  107105
04/07/05:21:45:15 04/07/05:23:17:15 01:32:00      7746

So, I have been charged once for the time period of 9:42 am to 1:28 pm, and again on the same date for the time period of 11:37 am to 2:36 pm separately. So the period of 11:37 am to 1:28 pm is overlapping, and according to the statement I am paying for this session twice. As you can see from the details, these sort of overlapping sessions have occurred on numerous occasions

So please tell me how can is this possible ?

BSNL charged me 13,000/- Rs in a month
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[/quote]

:D
 

webDEViL

Newbie
Sep 5, 2005
32
0
Your account is being used by someone else, so change your password; thats the first thing you need to do. Next, install firewall and run antivirus that should help clean any trojans on your computer.Your password can be stolen quite easily (if you are vulnerable), I'll put up a tutorial on how to do it soon...but I fear the misuse of it more than awarness being spread.
 

sourav

Newbie
[OP]
Oct 2, 2005
4
0
Originally posted by coolbuddy_79@Oct 2 2005, 07:48 PM
just keep this data saved and meet the GM Broadband...i believe it will be solved...

also make sure that u don't pay the bill in any case!!!
[snapback]27033[/snapback]
[/quote]

Dear
Friend

I am Sourav. i am from Kolkata. Can u give me the mail id or contct no of G.M Broadband.
My mail id is ghosh.sourav@gmail.com
 


sourabh

Newbie
Dec 12, 2004
40
0
hmm, I got billed for 25,000 for august..and I am furious..I can log on to the net but when I try to access the control panel it says that account doesnt exist..and yeah I remember the pass and no typos :(
 

Sudar

Newbie
Regulars
Jul 16, 2005
82
0
Your account is being used by someone else, so change your password; thats the first thing you need to do. Next, install firewall and run antivirus that should help clean any trojans on your computer.[/b]

Guys but i think you can use you BSNL broadband account only from your phone. (ie) Ur broadband useraname and password are tied up with your phone number.

Can anyone confirm?
 

mohank

Newbie
Sep 21, 2005
15
0
Thats not true Sudar. They havnt enabled that functionality yet. They said they would in course of time but not now.
 

amith_mysore

Newbie
Regulars
Sep 22, 2004
60
0
Originally posted by Sudar@Oct 6 2005, 10:22 PM
Guys but i think you can use you BSNL broadband account only from your phone. (ie) Ur broadband useraname and password are tied up with your phone number.

Can anyone confirm?
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Give me your username and password. i will check and tell you. ;)