well. i don't have an answer for why your phone is not showing google prompt. but you really should consider using authy in place of google authenticator. or at least take good care of your google backup codes. because if your phone stops working or gets lost, you would find yourself unable to access your google account.
with google authenticator... you have to connect all your accounts every time you reset your phone or change your phone.
authy is basically like google authenticator. but it keeps all your accounts stored online. and you can access it from multiple devices.
so if you lose your phone or change your phone or reset your phone... you do not have to reconfigure 2fa on google and other services. they are all available.
i am using 2fa on 9 web services. if i were to use google authenticator for them... every time i reset my phone, i would have to configure them again and again. authy saves me from that.
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