No triband connection even after one month

powerontop

Regular
[OP]
Regulars
Jul 19, 2005
245
4
Hello everyone, Some of you might remember me when I posted a message "Which Broadband for Mumbai" inquiring about whether to go for BSNL or MTNL etc and as per the suggestions I had settled on MTNL. Guys it is already more than a month now and I have still not received my Connection. No modem even no nothing. I have visited the exchange numerous times and have spoken to everyone from bottom to the DGM. Everyone at the kandivali exchange says, "2 din mein mil jayenga", 1 week ke baad etc. The lower guys say cable fault hai due to flooding 1 month ago in mumbai. What the heck I say. Didn't we read and see on TV the Telephone guys claiming that all connections have been restored???? What are these idiots talking about. What cable fault? Aren't the folks out here from mumbai able to use Triband? Isn't their connection working? What are these idiot talking about?. Now as if that was not enough, these crooks have also 'Dead' my Telephone connection in the name of cable fault just uptil 1 week ago, the telephone line was working fine. Now I cannot even surf using dialup. Is there anyone here who knows anyone powerful etc in MTNL who can help me in restoring my telehpone line and help me procure my Triband connection which I had applied a month ago and have still not received it. I have lost faith in these Babus and are good for nothing. These people claim to provide Triband in 7-15 days. Why the hell it is taking so long? Please help. I am in Mumbai, Borivali area.Thanks and awaiting your replies.
 

akash

Regulars
Regulars
Jul 18, 2005
873
0
I guess ur just unlucky!!I got my triband dayafter i submitted my form!But to change my plan to NU i had some freakin hard timeTook more than a month to change the shitty plan!
 

powdermonkey

Regulars
Regulars
Apr 28, 2005
456
0
Why dont you give complaint in the MTNL website?Me too 've changed(i guess) the plan to NU. But the mtnl website still displays my old plan(399). On contacting the exchange office, they told tht work-order has been carried out 1 month b4 and no need to worry.
 


adwait

Newbie
Regulars
Jul 8, 2005
99
0
It was a similar situation with me, but I started calling their autorities.....Start off with the triband person in your exchange. Give him 2-3 days. Then call the engineer of your exchange. Give him 2-3 days.....then call the DGM of your are and so on......
 

oogamous

Newbie
Aug 24, 2005
6
0
@ powerontop: I too had the same problem... but then i finally got my connection... After a flood of useless phone numbers that were given to me by the mtnl helpline .. finally after losing my cool and demanding to speak to their manager they gave me this number- 25671000 and asked me to speak to a Mr. Hunnoli...he seemed to have some position of authority.. and after speaking to him i got my connection the same day.. i say u have a chat with him too...Anyway make sure that u have a new router... cause now after two months of flawless broadband, my router suddenly died. Trying to get a replacement is going to give me grey hair.
 

powerontop

Regular
[OP]
Regulars
Jul 19, 2005
245
4
Hi Friends, @powdermonkey : If you meant me when "complian via website" then I guess u must have figured out that I have been that route a google times already. Done that Been there ;-) @adwait: The process u described is what I am currently undergoing :( I am currently in contact with DGM, Line/Triband giving person, Line man, Telephone Exchange and anybody and everybody in between. I perform the daily ritual of calling up all of them one by one. No Hopes yet :( @oogamous: Thanks for the number. I will definately call him up too. I hope he is above the DGM or atleast above connection givers and most of all he is still there working. You know good people die fast :). And yes I too am flooded with useless numbers. Can u imaging I am currently having around 10-15 different numbers of different people in MTNL under the Triband contact. Reg. the router, whenever I get one. Is there someway to verify it is a good one. From my experience, you can bet I can't trust them with 1. good things 2. getting replacement in case of failure.Thanks a lot and please do help me if u get anymore ideas.
 


H

hbkwarez

GO to the Qcsc and fill there a form You will receive thr connection in 4-5 days
 

powerontop

Regular
[OP]
Regulars
Jul 19, 2005
245
4
(hbkwarez)GO to the Qcsc and fill there a form You will receive thr connection in 4-5 days(hbkwarez)Qcsc?? I have filled the form in my telephone exchange. Go the workorder number too. Now which other form to fill?
 

shouvik

www.clubhost.in
Regulars
Jun 21, 2005
949
6
Delhi -NCR
Originally posted by powerontop@Aug 24 2005, 11:02 AM
Hello everyone,
                Some of you might remember me when I posted a message "Which Broadband for Mumbai" inquiring about whether to go for BSNL or MTNL etc and as per the suggestions I had settled on MTNL. Guys it is already more than a month now and I have still not received my Connection. No modem even no nothing.

I have visited the exchange numerous times and have spoken to everyone from bottom to the DGM. Everyone at the kandivali exchange says, "2 din mein mil jayenga", 1 week ke baad etc. The lower guys say cable fault hai due to flooding 1 month ago in mumbai. What the heck I say. Didn't we read and see on TV the Telephone guys claiming that all connections have been restored????

What are these idiots talking about. What cable fault? Aren't the folks out here from mumbai able to use Triband? Isn't their connection working? What are these idiot talking about?.

Now as if that was not enough, these crooks have also 'Dead' my Telephone connection in the name of cable fault just uptil 1 week ago, the telephone line was working fine. Now I cannot even surf using dialup.

Is there anyone here who knows anyone powerful etc in MTNL who can help me in restoring my telehpone line and help me procure my Triband connection which I had applied a month ago and have still not received it.

I have lost faith in these Babus and are good for nothing. These people claim to provide Triband in 7-15 days. Why the hell it is taking so long?
Please help. I am in Mumbai, Borivali area.
Thanks and awaiting your replies.
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Its very sad.....but I think that these things aren't new....Remember this is India and "it happens only in India"
 

dearashwin

Regular
Regulars
Jul 5, 2005
199
0
the best thing... n i mean it .. is catching the lines-man.. the local guy who does all ur faults... giv him a fifty/hundered & hel be wit the box in no time... no jokes!!