So, I took two rides in Uber today with dad using his account and I noticed something that might explain what went wrong with his account. As I have already mentioned that I added gift balance to his account so that he does not have to pay cash.
The interesting thing about Uber Credits is that it is shown as Cash during the booking. Credits are part of cash. Driver gets to see that rider would pay by cash. In fact, at the end of both the rides today, the driver was kind of baffled to see Rs. 0 on his phone’s display. They were expecting the ride charge to be shown. Took a while to explain to them that the money was already paid using my Uber credits. First driver actually checked the receipt of the ride. Second driver was more like Ah ok cool.
So here is what I am thinking. These drivers accepted the ride assuming that they would be paid cash. At the end of the ride they did not get any cash. They were either disappointed or confused about the actual payment. And might have ended up rating dad 1 Star in that moment of confusion.
It’s kind of annoying that Uber Credits are not given their own payment listing. Uber drivers have no idea that gift card is a thing and they appear as cash payment on their dashboard. Dad still has around 800 left in his Credits account. I guess I would not be adding more and would switch him to UPI.
The interesting thing about Uber Credits is that it is shown as Cash during the booking. Credits are part of cash. Driver gets to see that rider would pay by cash. In fact, at the end of both the rides today, the driver was kind of baffled to see Rs. 0 on his phone’s display. They were expecting the ride charge to be shown. Took a while to explain to them that the money was already paid using my Uber credits. First driver actually checked the receipt of the ride. Second driver was more like Ah ok cool.
So here is what I am thinking. These drivers accepted the ride assuming that they would be paid cash. At the end of the ride they did not get any cash. They were either disappointed or confused about the actual payment. And might have ended up rating dad 1 Star in that moment of confusion.
It’s kind of annoying that Uber Credits are not given their own payment listing. Uber drivers have no idea that gift card is a thing and they appear as cash payment on their dashboard. Dad still has around 800 left in his Credits account. I guess I would not be adding more and would switch him to UPI.