BSNL Bharat Fiber Launch

Shubham

Regulars
Jun 17, 2018
168
46
So i applied for new FTTH connection online, and I got a Reference/Lead number but there is no way I could find to check the status of the application.

What should be done?
 

vishalrao

The Global Village Idiot
Regulars
Jan 21, 2005
4,625
246
Pune
Online application may not be effective. Try to get in touch directly with your local telephone exchange who will give you the contact info of your local LCO/vendor who will take care of delivering the connection to you.
 

vishalrao

The Global Village Idiot
Regulars
Jan 21, 2005
4,625
246
Pune
I am reposting this nice recent video from BSNL director of CFA (consumer fixed access) division talking about FTTH rollout push:

Source
 


Shubham

Regulars
Jun 17, 2018
168
46
These days I am too busy to make time to go to the exchange. Maybe I will wait for a few days to see if they act on the application or not.
 

vishalrao

The Global Village Idiot
Regulars
Jan 21, 2005
4,625
246
Pune
Try contacting your neighbours/nearby people in your society who might have already taken the connection? They will have contact number of your LCO whom you can call then.
 

Shubham

Regulars
Jun 17, 2018
168
46
Just got a call from BSNL customer service. They have generated a request and given me an application number. They said the concerned person will contact me, "no need to go anywhere" Those were the exact words.

It seems BSNL employees are feeling the heat this winter :LOL:
 


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vishalrao

The Global Village Idiot
Regulars
Jan 21, 2005
4,625
246
Pune
I also got the same contact response with application number when I applied online 5 months ago. I also got a callback saying someone will check feasibility and get back to me (when I already know it was available in my society) but nobody called after that.

So I just got my LCO contact from society office and directly spoke to him. He took care of bringing the application form and collecting the filled out form and did the installation a few days later. I never was in touch with BSNL office and did not have to go there at all.
 

Shubham

Regulars
Jun 17, 2018
168
46
So last few days i have been ringing up all ISPs in my city to see if I can get a fibre connection. Most of them don't provide a fibre connection.

One company provides fibre but they asked for 6500 as installation charges.

BSNL is my last hope and if it is not feasible in my area then the fibre dream is dead :LOL:
 
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