How to get refund from Act fibernet chennai?

[Zakirappas]

I have paid for a new connection on 10th December and still no connection. I don't want to go for the connection and how we can get refund for the initial amount paid. Please help me

 

[proton8454]

Try politely asking for the refund from customer care, email them up. If they still donot refund, initiate chargeback from your bank.

 

[igloo]

They never reply to email. Worst co. my full month refund is pending.
Chor!

 

[Deleted member 13033]

They don't give refunds easily, I think they disconnect connection everyime someone uses too much data even though it's way less.than FUP. Since last 4 month I am having no net connectivity with them for atleast 3-5 days, but they cheapest and fastest here. If stop using LOCO they will be able to give superior service !