So as mentioned earlier about the poor quality of service. I have left BSNL(₹1091+GST 100Mbps/270GB) for Airtel FTTH. Airtel is giving me 100Mbps/500GB+1000GB bonus data for ₹1103+GST but for this I had to pay 6 months rental in advance (₹7812,I hope I have not made a mistake 😅 ). With Airtel I get an ONT with all ports working and not just one. Gigabit ports. WiFi in ONT. Facility for data rollover(although I suspect it might be of any use to me 😛).
Took this decision because of the recent problems I faced in BSNL service(speed issue, some sites being blocked including this forum which I am sure they won't be able to unblock anytime soon). They don't work on Sundays so if anything goes wrong then deal with it. In my case luckily the JTO's have a good technical knowledge. But for various issues they have to forward the complain to Bangalore which might be their main backend and this takes time. One has to do a lot of back and forth between the JTO's to get there issue resolved which takes up a lot of time and energy.
Now can anyone guide me on how to go about the cancellation of my BSNL connection and how to get my security deposit back.
Took this decision because of the recent problems I faced in BSNL service(speed issue, some sites being blocked including this forum which I am sure they won't be able to unblock anytime soon). They don't work on Sundays so if anything goes wrong then deal with it. In my case luckily the JTO's have a good technical knowledge. But for various issues they have to forward the complain to Bangalore which might be their main backend and this takes time. One has to do a lot of back and forth between the JTO's to get there issue resolved which takes up a lot of time and energy.
Now can anyone guide me on how to go about the cancellation of my BSNL connection and how to get my security deposit back.