I have an old icici salary acc currenty in dormant status. Recenty I came across a reddit post where two users confirmed they have never been charged any penalty for non-maintenance of MAB in their inactive salary account (not dormant).
So, I decided to check how much ICICI has charged me but they just reply with a vague auto response email regarding penalty rules and dormant acc even though I specifically asked them the exact penalty applicable to my account.
I logged into net banking to see the status of my acc and there is no penalty applied (no -ve bal), it shows my old bal acc which I didn't withdraw (more than 0). In mab requirement section it shows Rs 0 required.
So can anyone share their experience of similar situation. I want to activate this and may be close it later properly but scared that ICICI may surprise me as their customer care are not providing any proper answer.
Link to reddit
So, I decided to check how much ICICI has charged me but they just reply with a vague auto response email regarding penalty rules and dormant acc even though I specifically asked them the exact penalty applicable to my account.
I logged into net banking to see the status of my acc and there is no penalty applied (no -ve bal), it shows my old bal acc which I didn't withdraw (more than 0). In mab requirement section it shows Rs 0 required.
So can anyone share their experience of similar situation. I want to activate this and may be close it later properly but scared that ICICI may surprise me as their customer care are not providing any proper answer.
Link to reddit