Netflix is not working on Excitel Broadband

Sushubh

Administrator
Oct 29, 2004
413,661
12,751
Gurugram
loading fine here!
 

heisenberg333

Member
Mar 5, 2017
24
3
netflix videos are playing but none of the images are loading on browser...
won't even launch on firetv stick or smart tv.
Weird.🤔
 


heisenberg333

Member
Mar 5, 2017
24
3
Pinging netflix.com [34.253.104.7] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 34.253.104.7:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
 

heisenberg333

Member
Mar 5, 2017
24
3
Is this normal?

Tracing route to netflix.com [34.249.125.167]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 4 ms 4 ms 3 ms 103.57.85.1
3 * * * Request timed out.
4 * * 11 ms 103.56.228.1
5 7 ms 2 ms 3 ms 14.141.116.229.static-Delhi.vsnl.net.in [14.141.116.229]
6 27 ms 28 ms 27 ms 172.29.250.33
7 155 ms 155 ms 156 ms ix-ae-2-591.tcore2.l78-london.as6453.net [80.231.131.81]
8 145 ms 145 ms * if-ae-15-2.tcore2.ldn-london.as6453.net [80.231.131.118]
9 156 ms 151 ms 153 ms 80.231.20.82
10 160 ms 155 ms 158 ms 54.239.100.228
11 159 ms 156 ms 157 ms 54.239.101.61
12 * * * Request timed out.
13 170 ms 164 ms 164 ms 54.239.44.146
14 * * * Request timed out.
15 172 ms 169 ms 170 ms 52.93.6.130
16 166 ms 167 ms 167 ms 52.93.101.11
17 * 186 ms 183 ms 52.93.101.26
18 164 ms 166 ms 169 ms 52.93.7.55
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
 

heisenberg333

Member
Mar 5, 2017
24
3
tried it 7-8 times
still the same.
This is what I am looking at right now on the win 10 app and on browser.

 

Sushubh

Administrator
Oct 29, 2004
413,661
12,751
Gurugram
looks like connectivity with local cdn is dead or messed up :confused:

file a complaint on my excitel. though they do not respond within hours.

few days ago i got a call from them regarding issues with imgur. they wanted to use remote viewing to collect route data to see why i was facing issues. but it took them 2 days to respond. so not really the optimal route for this issue 😥