It is also possible that they will simply act like they don't know as there are specific plans for Nagpur and Pune for FTTH which cost significantly more.
Everybody knows it's for new users only. You can clearly read it on the bsnl website and document posted here on the thread. Cancelling the connection and applying again can go either way.
^ Not sure how that is so difficult. You would get whatever security deposit you have paid for the older connection as a refund anyway, it would just be for a matter couple of weeks till that refund is processed.
I got the connection a month ago, took 15 days for it to be working after fiber installation, so I am a little hesitant but most of the time was taken by fiber splicing guys. This time it is just a matter of making a new id so I might give it a try.
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