They're nothing but incompetent aunties and uncles pursuing their pensions while sipping chai and coffees in their office. seriously, just go to your local bsnl office. I was stunned how aunties where behaving. it was almost like a kitty party. granted, I went in lunch times but my god, they literally took an 2 hours lunch
BSNL and MTNL must have been merged long time ago but nope, unions are not agreeing.