Constant disconnection

  • Thread starter Thread starter dekaron123
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dekaron123

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27
Location
NA
ISP
BSNL
Since end of January broadband keeps disconnecting for long periods of time , it may last 3-4 hours of disconnect-connect every few seconds then it may remain stable for a while followed by same thing all over again


Source


Line rate keeps varying from 10mpbs to 3mpbs or zero,
SNR when stable remains around 25 but fluctuates a lot from 0 to millions

BSNL guys tried Splitter change(even only modem connected for few days), Cable change, temp modem change but still no fix available

Phone line has no disturbance but when picked up and held for a few seconds it says "The customer you have dialed does not exists" without any input
 
Same thing happened with me tried changing splitter and modem but no help at last i insisted them for whole wire change then problem got solved..
 
Is there any problem with bsnl in maharashtra or bangalore area? It keeps disconnecting after 2 hours .This is happening since 13th march
 
i think there was some issues with bsnl broadband from December. i too had issues with frequent disconnection, SNR fluctuations.
 
If your snr is fluctuating then it's a problem in their wiring or pair. If you complain them about this they will change your wiring and your pair.
 

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