Uber launches Uber Health, a B2B ride-hailing platform for healthcare | TechCrunch
Uber’s launching a new business line called Uber Health on Thursday that will provide a ride-hailing platform available specifically to healthcare providers, letting clinics, hospitals, rehab centers and more easily assign rides for their patients and clients from a centralized dashboard – without requiring that the rider even have the Uber app, or a smartphone.
The Uber Health value proposition is similar to that of UberCENTRAL, the company’s ride-booking service aimed at business customers who want to provide rides for their clientele, but it’s also tailored for the healthcare industry with HIPAA standards compliance, as well as the ability to use the service on the client-side from even just a landline.
Uber Health’s creation was rooted in some alarming statistics about patient care and healthcare client absentee rates. Uber Health General Manager Chris Weber explained on a call that some 3.6 million Americans miss medical appointments owing to a lack of available, reliable transportation. Plus, he noted that nearly a third of patients fail to show up to medical appointments every year in total.