Not able to make new request (Hathway)

ajgamer

[OP]
Regulars
Dec 28, 2014
1,343
138
Hello, Please advice what to do.

I am not able to make new request on the Hathway Website or App because of the already opened request since December 11, 2017.

I have tweeted them, mail them and called them multiple times but they are not closing the complain.

What to do?

Please advice.

 

ajgamer

[OP]
Regulars
Dec 28, 2014
1,343
138
I don't know. Do you recommend anything in this regards or how do you fix it?
 


Sushubh

Administrator
Oct 29, 2004
415,511
12,852
Gurugram
Amazon hide chat option for some pre selected option. So I just select irrelevant option to get to the chat option.
 

ajgamer

[OP]
Regulars
Dec 28, 2014
1,343
138
Do they have another topic under which you can file a complaint?
I've complaint them via. Facebook, Twitter, Email and Phone.

Still no reply or solution
 


ajgamer

[OP]
Regulars
Dec 28, 2014
1,343
138
Such a pathetic company it is. They are only seeing the message but aren't replying or doing anything with this case.
 

ajgamer

[OP]
Regulars
Dec 28, 2014
1,343
138
After mailing like 100 times to the emails such as Helpdesk, Delteam, billing, nodal and appellate. They haven't solved the concern yet.

I must say, this company is shit in terms of organizing and management.

I called to their Nodal Numbers 100 times but no one ever picks that up.
 
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