liverpool79
Newbie
So this is gonna be a bit of a long post,but please bear with me! First off,i've been using Airtel BB since the past 7 or so years and the only reason i've kept it this long is it's the most stable net connection in my experience.So finally after all these years i decided to upgrade to v-fiber after being pestered constantly by Airtel.They offered a free upgrade,no charges. So yesterday evening i got the upgrade done.I was provided with a D-Link DSL 224 modem/router.
1. The first thing i noticed was the frequent net disconnections.It wasn't that bad yesterday,but since this morning has increased in frequency.In fact,in the time i started making this post i was disconnected 3-4 times.On my previous adsl connection i probably went this whole year with maybe 2 or 3 disconnections in total!!! So vdsl so far seems very unstable.
2. The second major concern is that my plan (Rs. 799/50 GB) promised speed of 40 Mbps but i have only managed a max of around 16-18 Mbps.
I called CC regarding the speed issue and he said he has updated settings, i should be getting 40 Mbps after modem restart and waiting for 10 minutes,but i am still getting 16-18 Mbps speed.The complaint is still open and am waiting to hear from them.
I don't know if the wiring in my apartment complex has been changed in a long while,but i do know that the wire coming to my apartment has been jointed in a couple of places due to damage.Maybe this has something to do with the issues?
My latest speed tests:
Speedtest.net by Ookla - My Results
Speedtest.net by Ookla - My Results
Line stats,attenuation, SNR etc:
https://i.imgur.com/RHKu9XB.jpg
https://i.imgur.com/Tm1PksM.jpg
1. The first thing i noticed was the frequent net disconnections.It wasn't that bad yesterday,but since this morning has increased in frequency.In fact,in the time i started making this post i was disconnected 3-4 times.On my previous adsl connection i probably went this whole year with maybe 2 or 3 disconnections in total!!! So vdsl so far seems very unstable.
2. The second major concern is that my plan (Rs. 799/50 GB) promised speed of 40 Mbps but i have only managed a max of around 16-18 Mbps.
I called CC regarding the speed issue and he said he has updated settings, i should be getting 40 Mbps after modem restart and waiting for 10 minutes,but i am still getting 16-18 Mbps speed.The complaint is still open and am waiting to hear from them.
I don't know if the wiring in my apartment complex has been changed in a long while,but i do know that the wire coming to my apartment has been jointed in a couple of places due to damage.Maybe this has something to do with the issues?
My latest speed tests:
Speedtest.net by Ookla - My Results
Speedtest.net by Ookla - My Results
Line stats,attenuation, SNR etc:
https://i.imgur.com/RHKu9XB.jpg
https://i.imgur.com/Tm1PksM.jpg