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Bsnl Unlimited 3g Plan Speed Throttling Issue

Discussion in 'BSNL 3G-4G-LTE' started by Damin, Nov 12, 2017.

  1. Damin

    Damin Member

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    So i bought a new bsnl sim just to use this plan of 1099 unlimited 3g and i find out that after downloading somewhere between 10-15gb my speed is reduced to 10-20KBps.Clearly this is a case of false advertising. Customer care seems to have no idea what is happening and can only raise complaints that don't do shet.Anyone knows how to solve this problem?.Is anyone really using this pack without getting their speed reduced.
     
  2. Zuhaib

    Zuhaib Member

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    Same issue here. Recharged with 1099 today and now 10KB/s after 10-12GB. Customer care just raised a complaint. Did u manage to solve your issue?
     
  3. Damin

    Damin Member

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    I did raise a complaint 3days ago but i have gotten any response till now.I think bsnl has changed this plan to 10-12gb per day instead of truly unlimited plan
     
  4. Zuhaib

    Zuhaib Member

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    But customer care is saying that it is unlimited 3g without speed restrictions. And website too. They are fooling customers.
     
  5. Zuhaib

    Zuhaib Member

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    Are u getting 10-12GB everyday or straight 10-12GB only and then only 10KB/s for a month
     
  6. Damin

    Damin Member

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    I am getting 12-14gb pet day and after consuming this much data my speed is throttled. I think bsnl customet care is unaware of the changes made to the pack.
     
  7. Damin

    Damin Member

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    My high speed data is renewed everyday 12am.However for some the high speed data is renewed after a span of 2-3 days.This is clearly a case of cheating
     
  8. Zuhaib

    Zuhaib Member

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    They haven't updated their website and customer care also saying unlimited without speed restrictions. Cheating customers. This is pathetic. Purchased this sim just for using this plan
     
  9. Damin

    Damin Member

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    Same her just got the sim 3 days ago for this plan only.Lodged a complaint same day and hopefully matter will be resolved by tomorrow. I will update the thread tomorrow if my complaints result in fruitfulness
     
  10. Zuhaib

    Zuhaib Member

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    Yes. Please update if u get unlimited without speed restrictions and also steps which you followed.