Samsung Members

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Sep 21, 2016
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Samsung Members is a community where you can get live support and tips to put your Galaxy in optimal working condition.
Samsung Members users also have access to special rewards such as discounts on services and exclusive invitations to events like Unpacked.
*The footage shown was taken from interviews given by certain Samsung Members app users. These app users were invited to the Unpacked Event supported by Samsung Electronics.
*Galaxy S8, Galaxy Note8 and S Pen are rated IP68., meaning they are both protected against dust ingress and are water resistant. Water resistance rating is based on test conditions of submersion in up to 1.5 meters of fresh water for up to 30 minutes.
*Availability of the Samsung Members app and its specific features may vary by region and device.
 

IBF

Insane Member
[OP]
Sep 21, 2016
123,242
26
Samsung Members - Android Apps on Google Play

Samsung Members is designed to help you solve problems you come across while using Samsung Galaxy device.
(Services offered the above vary by different country and region. A list of supported countries and products can be found at the bottom.)

■ Support
- FAQ: Experience fast trouble shooting, Galaxy specialized FAQ provides descriptions of how to resolve problems with direct links to related setting pages.
- Ask questions: User question will be answered within 24 hours during business hours (can be delayed by circumstances.)
- Error report: The more errors have been reported, the better Galaxy will be.
- Device diagnosis: Users can check the hardware status of their devices as well as optimize device performance by cleaning RAM, storage usage with one touch.
- A/S center: help to find a service center location and make reservation for needed customers.

■ Community
- Users can share their opinions or discuss various topics freely in this space.

■ Benefit
- Join membership program to experience various benefits for Galaxy users.

※ Note:
1. Device supported: Android 5.0 and above.
2. This application request network connection (Wi-Fi, 3G/LTE and so on). Additional charges may apply.


※ Access permission
The following access permissions are required for service delivery. For optional access permissions, the default feature of the service is enabled, although not allowed.

[Essential Access Permission]
- none

[Optional Access Permission]
- Telephone: Purpose of calling the service center and checking the device number
- Camera: Purpose of diagnosis of camera function
- Microphone: purpose of diagnosis of recording function
- Location: Purpose of diagnosis of location function
- Storage: Purpose of providing attaching error log and photo file when reporting error

If your system software version is lower than Android 6.0, please update the software to configure App permissions.
Previously allowed permissions can be reset on Apps menu in device settings after software update.

Supported Products
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S8, S8+
S7 : SM-G930S/L/K/W8/X/F/FD, SM-G9300
S7 edge : SM-G935S/L/K/W8/X/F/FD, SM-G9350, SC-02H, SCV33
S6 : SM-G920S/L/K/W8/X/F/FD/FQ/I, SC-05G, SM-G9200, SM-G9208
S6 edge : SM-G925S/L/K/W8/X/F/FQ/I, SM-G9250, 404SC, SC-04G, SCV31
S6 edge+ : SM-G928S/L/K/N0/W8/X/F/C/G, SM-G9287
S5 : SM-G900S/L/K/W8/X/F/FD/FQ/I/H/M/MD, SM-G901F, SC-04F, SCL23
Note7 : SM-N930S/L/K/W8/F/FD, SM-N9300, SCV34, SC-01J
Note5 : SM-N920S/L/K/W8/X/I/C/CD/G, SM-N9200, SM-N9208
Note4 : SM-N910S/L/K/W8/X/F/C/CQ/H/U, SM-N9100
Note edge : SM-N915S/L/K/W8/X/F/FY/G/T, SM-N9150, SC-01G, SCL24
India only : SM-A910F, SM-G570F, SM-G610F, SM-J210F
---
 

IBF

Insane Member
[OP]
Sep 21, 2016
123,242
26
 


IBF

Insane Member
[OP]
Sep 21, 2016
123,242
26
Source

Samsung Members is an app that helps you get the most out of your device and provides you with exclusive benefits and useful tips.
Fill your day with the new possibilities at Samsung Members.