BSNL can't get pre-FUP speeds

[qazwsx]

I'm using Bsnl 500 plan which gives me 2MBPS till 10gb and after that 1MBPS but as per Happy Browsing Offer all bsnl users gets Pre-FUP speeds even after FUP but i'm not able to get that speed. I've tried different devices but the result is same. When i speedtest the Speed jumps to 2MBPS at start but slowly it comes down to 1.1-1.3MBPS. I'm using D-Link DSL 2750U with default DSL settings and my xdsl settings are as follows


Mode: ADSL_2plus
Traffic Type: ATM
Status: Up
Link Power State: L0

Downstream Upstream
Line Coding(Trellis): On On
SNR Margin (0.1 dB): 132 113
Attenuation (0.1 dB): 385 255
Output Power (0.1 dBm): 199 126
Attainable Rate (Kbps): 6,476 876

Path 0 Path 1
Downstream Upstream Downstream Upstream
Rate (Kbps): 4,089 510 0 0

MSGc (# of bytes in overhead channel message): 102 37 0 0
B (# of bytes in Mux Data Frame): 10 26 0 0
M (# of Mux Data Frames in FEC Data Frame): 1 2 0 0
T (Mux Data Frames over sync bytes): 7 1 0 0
R (# of check bytes in FEC Data Frame): 6 10 0 0
S (ratio of FEC over PMD Data Frame length): 0.849 3.2611 0.0 0.0
L (# of bits in PMD Data Frame): 1,601 157 0 0
D (interleaver depth): 352 8 0 0
Delay (msec): 7.47 6.52 0.0 0.0
INP (DMT symbol): 5.27 2.3 0.0 0.0

Super Frames: 3,542,769 3,202,174 0 0
Super Frame Errors: 100,166 7,057 0 0
RS Words: 2,356,840,635 1,235,564 0 0
RS Correctable Errors: 5,356,100 199,350 0 0
RS Uncorrectable Errors: 1,017,054 0 0 0

HEC Errors: 646,402 19,434 0 0
OCD Errors: 1,008 0 0 0
LCD Errors: 1,008 0 0 0
Total Cells: 482,553,959 60,053,641 0 0
Data Cells: 25,546,895 2,704,366 0 0
Bit Errors: 0 639,628 0 0

Total ES: 3,852 1,951
Total SES: 1,973 311
Total UAS: 889 924

I've tried contacting bsnl there was some problem in the exchange but it has resolved but still i'm facing the same problem. WHat should i do i've filled a grievance as well anyother thing i need to do

 

[sniper]

There's nothing you can do other than bother the customer service guys. You're not the only one to face this issue. It's been reported by many others including myself. BSNL has lowered the expectations of their customers by such an enormous factor with their ineptitude and customer dissatisfaction that now most of us don't even bother to raise our voice or expect them to do something to resolve our issues. We are like "at least the broadband is working" lol. For some of us, we have no choice other than BSNL because of our geographical constraints.

 

[geek]

some back-end update today ! try restarting your modem ! if you are lucky you may get the happy browsing prompt