Just posting this as an FYI in case someone else runs into similar issues. I had taken up the Rs. 999 plan which offered 60GB/60 days sometime last month - with no daily FUP. Once I ran out of data, I just recharged again for Rs. 999, thinking I'll get another 60GB. However, while the recharge was successful, the plan was not activated. After waiting a day, I called up CC and I was told it will be activated in 2-4 hrs. After waiting for 4 hrs, I contacted them again, and this time was asked to wait 48 hrs for resolution, but, was promised it will be resolved a lot sooner. I waited a day, and they asked me to wait till the next day. Next day, when I called I was told that the plan was queued for activation after the validity (60 days) of my original recharge, and to get a booster pack if I wanted data immediately. Thankfully, a senior person in CC, agreed to get my plan activated in a few hours (and it was) after escalation.
According to CC, I would need to use the booster packs - which aren't as cost effective at the plan recharges (the best I saw was 10 GB for Rs. 301) - if I run out of data mid cycle. This is a bit different from Airtel at least, where a new data pack is activated immediately on recharge. I had just assumed that the booster packs were meant for the 1GB daily FUP plans, in case we ran out of data. Guess I was wrong - I'm still kind of hoping this was a one-off 🙂
According to CC, I would need to use the booster packs - which aren't as cost effective at the plan recharges (the best I saw was 10 GB for Rs. 301) - if I run out of data mid cycle. This is a bit different from Airtel at least, where a new data pack is activated immediately on recharge. I had just assumed that the booster packs were meant for the 1GB daily FUP plans, in case we ran out of data. Guess I was wrong - I'm still kind of hoping this was a one-off 🙂
