Excitel internet working directly via LAN but not via Router

salaxzar

Newbie
[OP]
Regulars
Jul 16, 2008
451
59
Hi Guys,

I am facing peculiar problem since the past week. 5-6 days ago, my net used to go down every 2hours and just unplugging the incoming Excitel LAN wire from Xiaomi router (pppoe) and plugging it back used to make the internet work again.

However since the past 2-3 days, I need to keep unplugging and plugging the wire 5-6 times into the router to make it work. Earlier I thought, it's an issue with Xiaomi Router. However, yesterday I got Hathway activated and started using Xiaomi router via DHCP and it's working flawlessly.

Also at the same time I tried using Excitel via Tenda Router (pppoe) and exactly the same issue occurs. Need to unplug/plug the incoming LAN wire to make it work. I am pretty sure two routers can't have the same issue and specially when both work flawlessly with Hathway (though routers with hathway work via DHCP and not pppoe)

Lastly, I thought it must be an issue with RJ 45 jack of the incoming excitel wire, however then i tried connecting the same wire to my laptop directly and setup net via pppoe. Everytime, I connect the incoming lan wire directly into the Laptop without any router, net always works.

So, I am banging my head and not able to understand what the issue is. If there was an issue with the incoming line, then net shouldn't be working on laptop without any router. However, if there was an issue with any of the routers, then those routers won't have worked flawlessly with hathway.

Any kind of help will be appreciated.

Regards,
 

aniladivishnu.2000

all about internet
Regulars
Apr 1, 2017
279
28
Hyderabad India
hi its the problem with pppoe mode when your isp gives nats the private ip to publick ip the problem will bee seen in most of the routers except the routers made buy D-Link and Netgear iam allways used to fase this problem when i configured my act connection over pppoe mode
 

Siddharth Mukund

New Member
Sep 12, 2017
4
2
Delhi
Hi I am also facing the same problem. I am using a D-Link DSL-2877AL router. Any solution for the same as the LCO is claiming that my router has gone bad
 

salaxzar

Newbie
[OP]
Regulars
Jul 16, 2008
451
59
It has got nothing to do with Router. My net had this issue for 2 weeks and post that it started working normally. Router is still the same.
 


Rehan Kumar

Regulars
Mar 28, 2017
145
45
@Siddharth Mukund, it wont help if it is exact same problem as salaxzar as he already said that the problem is on excitel/LCO side and not due to his router but you can definitely try using some temporary router .