Hathway Broadband in your City

Sushubh

Administrator
[OP]
Oct 29, 2004
418,253
13,009
Gurugram
This thread is for individual reviews by users on this forum... Please use a format similar to the one below.

City:
Package:
Cost per Month:
Positive Points:
Negative Points:

General View:

References:
http://wiki.broadbandforum.in/Hathway_Cable_Broadband
 

sumeet

Never say die...
Regulars
Aug 22, 2007
77
1
City: Mumbai (suburb : Borivli East)Package: 256 Kbps UL.Cost per Month: 990/- mth + taxes OR Rs.5584/- for six months inc taxes.Positive Points: 1. Rare downtime2. Constant speeds. I get 26 to 28 KB/sec on torrents, sometimes 30 KB/secNegative Points: 1. Not very helpful customer service. (I had lots of problems, but when I approached local engineers directly, they promptly helped me out).General View:I am happy with it, so far using it for 4 years.
 

mhsabir

Xclusive
Regulars
Oct 7, 2006
19,739
2,587
Chennai
City: Chennai Package: 512 Kbps Day Limit: 1 GB, Night Unlimited.Cost per Month: 3 month prepaid pack of 1685/- (works out around 562/- per month ) Positive Points.1. Rare downtime (long downtimes i.e. mostly 2-3 hrs, 1-2 times a month maximum , short downtimes i.e. 5-10 minutes, maybe once a week)2. Daytime speed is good...40-50 KBps steady Negative Points:Night time downloads are slower (reason given...lots of traffic), sometimes as low as 7-8 KBps General View:The main reason, I am sticking with them for 2+ years is because of the low cost, and the comparitively lesser downtime then some other ISPs I have heard about. Also, they were the first ones to knock my door when I bought a PC with Lan card, with an offer of no modem rental/installation charges. so 500 plus taxes is all I have paid them for the past 2+ years (changed the packages though)
 


madhavichakra

Newbie
Nov 2, 2007
5
0
City : BangalorePackage cost : 250 RupeesPackage speed : 256 KbpsNegative Points : Horrible time with customer service. Lots of downtime usually over the weekends and holidays. Cancelled the service but yet to get the deposit money.
 

viprock2002

Newbie
Sep 2, 2006
38
0
City: MumbaiPackage Cost: 560/monthSpeed: 512kbps (11pm - 9 am unlimited with upto 1gb data limit in a month)Pros: No downtimes atleast in my area.Cons: They disabled all users accounts by recording the night downloads in our logs.Customer care is pathetic.Even higher officials are rude and by my experience talk like people who come from slums.Dont get speed on torrents.
 

absn93

Regular
Regulars
Dec 9, 2007
193
0
city:BANGALOREpackage cost:995 p/mspeed:256kbps u/lpros:rare downtimes,constand 22-32 kbps speed on idm..12-25 on p2p,good service considering it's ulcons:slow torrents sometimes as low as 2 kbps avg,doesn't go above 14kbps on torrent at anycost,inefficient customer care
 


mhsabir

Xclusive
Regulars
Oct 7, 2006
19,739
2,587
Chennai
Switched to Airtel 256 kbps unlimited this week.... Seems slightly better than Hathway .. But, I guess too early to judge
 

vitthal

Newbie
Feb 22, 2008
4
0
City: Mumbai(Dadar(w)Package Cost: 565/monthSpeed: 512kbps (11pm - 9 am unlimited with upto 1gb data limit in a month) positive point :good servicenegative point : dont have DC++ in hathway in my area.
 

tom_alter228

Newbie
Jun 30, 2008
4
0
City: HyderabadPackage: Liteway 1 regularCost per Month: 500 + tax etc = 560Positive Points: generally good connection, average customer service,Negative Points: the net is down exactly when I want it, sometimes slow and non responsive customer service, horrible billing department and finally no consistent speed availability. General View: it is a mixed feeling. sometimes they are good and responsive but sometimes they are slow and non responsive. this holds good for the speed of the connection and their customer service. Their billing dept is the worst ever. so, it is not too good but not too bad either. Kabhi Khushi Kabhi Gum!
 

bshankar

Newbie
Aug 23, 2008
1
0
City: Pune
Package: Flexiway 256kbps unlimited
Cost per Month: 730 pm incl. ser. tax
Positive Points: Hardly any. Sales person was very convincing.
Negative Points: Connectivity is very bad and speed crawls at anywhere between 66kbps to 155kbps. Sometimes I get 250kbps. Downloads between 5KB/Sec to 15KB/sec. Service is often down. On Aug 27 it was dead from 1pm to 10pm. Their call center is always busy. I faxed them a speed log but there has been no response.

I have decided not to renew Hathway when I complete one month on 19th Sept.