I called customer care and they said that combo plans are for new customers only.Then i visited the customer service centre (north peripheral - anna nagar,chennai) and they also said the same thing. So i created an account here........
Chennai Telephones- \"The Online Bill Presentation and Payment Site\"
but this is for chennai customers only.others should use their own regional portals.
After registering u should add ur land line account .Then u can change ur land line or broadband tariff. I changed it from home 500 to home 500C.It generated a request number for further references ...........
Then i called the customer care and gave him the details .He said they will call and confirm the new plan........
today i called CC again, the man said that they do not accept online requests as it can be misused:rofl:
I asked if it is possible to change the plan from home 500 to 500 C and he said yes.......
so i made another trip to their office and they changed the plan after getting a letter.:thumbsup:
They also gave me acknoledgement letter which clearly says that my new plan is home 500C
But it seems said that it will take time to see the change in the portal.
Chennai Telephones- \"The Online Bill Presentation and Payment Site\"
but this is for chennai customers only.others should use their own regional portals.
After registering u should add ur land line account .Then u can change ur land line or broadband tariff. I changed it from home 500 to home 500C.It generated a request number for further references ...........
Then i called the customer care and gave him the details .He said they will call and confirm the new plan........
today i called CC again, the man said that they do not accept online requests as it can be misused:rofl:
I asked if it is possible to change the plan from home 500 to 500 C and he said yes.......
so i made another trip to their office and they changed the plan after getting a letter.:thumbsup:
They also gave me acknoledgement letter which clearly says that my new plan is home 500C
But it seems said that it will take time to see the change in the portal.