Excitel Broadband continues to advertise their services with deceptive plan description

Sushubh

Administrator
[OP]
Oct 29, 2004
415,556
12,855
Gurugram
 

Sushubh

Administrator
[OP]
Oct 29, 2004
415,556
12,855
Gurugram
to get 40mbps... you would need to download at 20mbps from one of the peered server/client AND 20mbps on a non-peered server AT THE SAME TIME and hope to get 20mbps on both routes. you would not get 40mbps on a direct download. you would not get 40mbps on speedtest.net. you might get 40mbps on a torrent client if the torrent has seeds from local and external users.

the problem is that they are marketing it as a 40mbps plan. which means they have to deliver 32mbps at all time. which is not going to happen so they are very likely in violation of the trai regulations.
 


Last edited:

Sushubh

Administrator
[OP]
Oct 29, 2004
415,556
12,855
Gurugram
and they are saying that the plan now costs rs. 695. as if they have discounted the pricing. which is also factually wrong. they have removed the tax component of the 799 price tag. you still pay 799 but they are misrepresenting it as a price cut.



this is shitty behavior from this company. they had a clear cut plan description with an all inclusive pricing. some dumbass in their marketing division apparently thought that this would be a smart move.

good luck to lcos who would be explaining to regular folks why speedtest on their computer/phone is not showing 40mbps.
 

Sushubh

Administrator
[OP]
Oct 29, 2004
415,556
12,855
Gurugram
they really have stupid people managing their facebook account.
 


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Smh

Regulars
Nov 7, 2016
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do you ever really get 20 mbps non peered speed using direct downloads ?
 

Sushubh

Administrator
[OP]
Oct 29, 2004
415,556
12,855
Gurugram
I actually have no complaints with downloading speeds. I don't really monitor it closely but Speedtest results are generally close to 20mbps pretty much all the time.
 

Sushubh

Administrator
[OP]
Oct 29, 2004
415,556
12,855
Gurugram
Thought of a stupid analogy. Their 40mbps is like me paying them 400 rupees in cash along with 400 rupees worth of sodexo coupons that only work at few retail outlets.