Excitel Broadband Ethernet Cable is LIVE!

Sidharth P

[OP]
Regulars
May 10, 2015
167
35
So I noticed when I was trying to crimp a new connector onto the excitels ethernet cable that it was live! tester screwdriver glew brightly when I touched it with the wire. I don't think that ethernet cables are supposed to be live unless it's POE which in this case it isn't.

Is there any way to fix this and is this affecting my stability of my Internet in anyway? This seems like a major electrical hazard that could potentially damage the router.
 

Sushubh

Administrator
Oct 29, 2004
413,724
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Gurugram
this is why i got myself a surge protector when i got connected to excitel. people have reported on the forum that their PCs got fried during storms (on sify broadband). one guy even posted photos of water coming down to his PC through the ethernet cable (on sify broadband). insane.

i got this one...

Ubiquiti Networks - Ethernet Surge Protector
 

Sushubh

Administrator
Oct 29, 2004
413,724
12,766
Gurugram
and of course, do alert the lco that this is happening. if he is a reasonable guy, he would check where the current is leaking from.
 


Sidharth P

[OP]
Regulars
May 10, 2015
167
35
Thanks, I'll buy the surge protector. I did tell my LCO about this and he said the issue is 'minor' and need not be fixed. Can a live ethernet cable cause frequent disconnections of ethernet?
 

Sidharth P

[OP]
Regulars
May 10, 2015
167
35
It seems that the live ethernet cable may have damaged two routers. Both of them stopped working within a month.
 

Sushubh

Administrator
Oct 29, 2004
413,724
12,766
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sucks. can you check the strength of the current using a multimeter? :p
 


ngrhd

Regulars
May 14, 2016
151
37
i ordered the ubnt model from amazon.com. was under USD 20. i would still recommend it over other brands.
This is what I found: Source


So to earth the unit, I'll be installing a green wire connected to the back hole and plug it into the ground socket, right?