ADSL light is on, but Internet light is not blinking. Problems with my landline as well.

Agni

New Member
[OP]
Mar 25, 2017
1
0
Hello. I am using an iBall Baton modem along with a BSNL connection for broadband. This morning, something strange happened

The ADSL light on my modem was on and steady. But the internet light wasn't blinking.

I couldn't hear any dialtone in my landline, but when I called from another phone, it rang. Surprisingly, I couldn't hear anything, but the mic was working as I could hear my voice on the other phone.
Can anyone help me with this? I have tried calling 198 and 1504 for BSNL fault booking, but their service is down, as luck would have it.
 

Sidharth P

Regulars
May 10, 2015
167
35
Had this happen with my MTNL Connection. Try going into https://selfcare.bsnl.co.in/tungsten/ ,.....Oh wait its under maintenance. When it comes back up check whether your connection is "active". If not call your local lineman. Maybe it is that your line is too noisy, go to your modem/.router page ie 192.168.1.1 and type in default login(admin, admin)

Send a pic of this page and make sure SNR is above 20dB for downsteam and line attenuation is below 40-50dB. If not then call your local lineman as your DSL/Phone line is too noisy
 

meetdilip

Computer Addict
Regulars
Apr 15, 2009
4,309
159
You will have to take help from BSNL. If " Internet " LED is not blinking, it is mostly likely related to exchange problems.
 


meetdilip

Computer Addict
Regulars
Apr 15, 2009
4,309
159
Could also be an authentication issue. That's what happened to me once.